Bilingual Admissions Navigator | Guide Prospective Students

CFS; Boston (MA); On-site; USD 28,000 - 40,000; Full time

Job summary

CFS is seeking an Admissions Advisor in Boston, MA to support prospective students through the admissions process. The role requires bilingual English/Spanish and involves conducting virtual information sessions and guiding applicants through enrollment.

You will follow up with inquiries via phone, email, and virtual platforms, assist with documentation, and provide program information. Evening/weekend events may be required.

Qualifications

• Bilingual in English and Spanish required.
• Associate degree or equivalent.
• 1-3 years of experience in customer service, admissions, recruitment, or a related field.

Responsibilities

• Conduct virtual information sessions for prospective students.
• Follow up with student inquiries and applications via phone, email, and virtual platforms.
• Guide students through the admissions and enrollment process.
• Assist applicants with submitting required documentation, including identification and transcripts.
• Provide information about academic programs, admission requirements, and student resources.
• Support students who may be returning to school after an extended time away from education.
• Help applicants navigate online systems and complete enrollment-related tasks.
• Maintain timely communication with prospective students to encourage application completion.
• Participate in occasional evening and weekend recruitment events.

Skills

Bilingual English/Spanish

Education

Associate degree

Tools

Video conferencing tools

Job description

CFS is seeking an Admissions Advisor in Boston, MA to support prospective students through the admissions process. The role requires bilingual English/Spanish and involves conducting virtual information sessions and guiding applicants through enrollment.

You will follow up with inquiries via phone, email, and virtual platforms, assist with documentation, and provide program information. Evening/weekend events may be required.