Bilingual Administrative Onsite Manager

Employbridge; Chambersburg (Franklin County); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Comprehensive Medical, Dental & Vision benefits

8 Paid Holidays per year

Paid Time Off

401(k)

Wellness Program

Job summary

A leading staffing company is seeking a Bilingual Administrative Onsite Manager in Chambersburg, PA. The role includes supervising personnel, managing employee relations, and ensuring client satisfaction. Candidates should be bilingual in English and Spanish and comfortable with heavy administrative duties. This position offers competitive compensation and benefits including medical, dental, vision, paid holidays, and 401(k).

Qualifications

• Must be Bilingual in English/Spanish.
• Experience in a customer service role with multi-level client communication.
• Demonstrable success managing a team or process.
• Ability to lead and develop diverse teams.
• Comfort with heavy administrative duties and payroll processes.

Responsibilities

• Supervise personnel for customer goods and service delivery.
• Manage employee relations including coaching and performance reviews.
• Ensure client satisfaction through superior customer service.
• Provide productivity, headcount, attendance and other reports as requested by the client.
• Liaise between branch and client; deliver superior customer service.

Skills

Bilingual in English/Spanish

Handling heavy administrative duties

Customer service experience

HR and data management

Team management

Critical thinking

Operational software proficiency

Effective communication

Tools

Microsoft Office

Basic data management tools

Payroll systems

Job description

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Role Summary

The Bilingual Administrative Onsite Manager is responsible for the day-to-day supervision of personnel to ensure the timely, accurate and quality delivery of customer goods and service. This role manages employee relations at the client site - including coaching, performance reviews, removal from assignments, and exit interviews. This role ensures client satisfaction and engagement through superior customer service and develops relationships with supervisors and associates. This role anticipates staffing requirements and expectations; develops value-added services to support changing client needs.

• Anticipate staffing requirements and expectations; develops value-added services to support changing client needs
• Processing payroll, reporting, heavy administrative duties
• Coordinate recruitment, screening, interviewing, and hiring of individuals for assignment
• Maintain timekeeping system and ensure payroll/invoicing is accurate
• Provide productivity, headcount, attendance, and other reports at the client’s request
• Manage employee relations at the site - including coaching, counseling, performance reviews, removal from assignments, and exit interviews
• Conduct onsite orientation, safety training
• Facilitate the initial treatment and reporting of workers’ compensation incidents
• Participate in scheduled service reviews at the client site
• Act as the liaison between the branch office and the client
• Deliver superior customer service and develop relationships with supervisors and associates
• Other duties as assigned
• Must be Bilingual in English/Spanish Language
• Must be comfortable handling heavy administrative duties
• Experience in a customer service role responsible for multi-level client communication
• HR and data management experience
• Demonstrable success managing a team or process
• Familiarity with a heavy process-oriented environment
• Able to lead, organize and build effective and diverse teams
• Must have seasoned critical thinking and problem-solving skills
• Practical experience and comfort with using operational software, Microsoft Office products, and
• basic data management tools for analysis
• Ability to communicate professionally and effectively across all platforms
• Able to listen and respond to information effectively and influence decision makers

Employbridge offers a competitive base salary plus monthly bonus potential! Additional benefits package for full time colleagues that includes:

• Comprehensive Medical, Dental & Vision benefits starting on the first of the month following hire date
• 8 Paid Holidays per year
• Paid Time Off
• 401(k)
• Wellness Program

The Employbridge Story

As the United States’ largest light industrial staffing company and the first workforce-as-a-service provider, our digital-first approach to staffing is rooted in a rich history of delivering high-quality, scalable workforce solutions to the organizations driving the American supply chain. Our colleagues are guided by our purpose of Championing People, Unlocking Potential and bring this to life every day as they help put hundreds of thousands of people to work at tens of thousands of companies across the country. The foundation of our culture is built upon a bridge to better, offering our colleagues rewarding and growth-oriented experiences that positively impact lives and businesses in innovative and meaningful ways.

Employbridge is an Equal Opportunity Employer committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, genetic information, or any other characteristic protected by federal, state or local laws.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Management

Industries

• Staffing and Recruiting

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