Bilingual Administrative Assistant

Immigration Center for Women and Children; San Francisco (CA); On-site; USD 40,000 - 55,000; Full time

Job summary

A non-profit legal organization in San Francisco seeks an administrative assistant to support immigration services for underrepresented communities. The role involves client interaction, document translation, and operational duties, requiring fluency in Spanish and a commitment to civil rights. Candidates should demonstrate reliability, attention to detail, and a passion for low-income legal services.

Qualifications

• Ability to communicate fluently in Spanish and English.
• Interest in low-income legal services and civil liberties.
• Ability to work effectively with survivors of domestic violence.

Responsibilities

• Handle reception duties and schedule client appointments.
• Assist attorneys with immigration case tasks.
• Manage client data and maintain records.

Skills

Reliability

Enthusiasm

Attention to detail

Spanish language fluency

Education

High school diploma or GED

Four-year college Bachelor's Degree

Tools

Microsoft Office

Cerenade e-Immigration software

Google Drive

Job description

ICWC is a non-profit legal organization providing free and affordable immigration services to underrepresented immigrants in California and Nevada. ICWC strives to provide security and stability for children who are abused, abandoned, or neglected and for immigrants who are survivors of domestic violence, sexual assault, and other violent crimes. We primarily work with federal immigration laws that allow marginalized immigrants to apply for work authorization and permanent residency. For more information, please visit www.icwclaw.org.

Duties and Responsibilities, may include but are not limited to:

• Handling telephone and walk-in reception duties, including scheduling client appointments for all staff;
• Processing mail from clients, USCIS, FBI, etc.;
• Assisting attorneys with tasks needed in a client’s immigration case, through a workshare task model;
• Translating (documents) between Spanish & English;
• Managing and monitoring client data collection, maintaining records/filing systems, client database and calendaring systems;
• Assisting with various operational duties, including managing facilities;
• Regularly using Microsoft Office (email, calendaring, Word, SharePoint), Cerenade (e-Immigration air) software and forms, and Google Drive: docs + sheets;
• Interpreting for clients between Spanish & English (as needed and time allows).
  
  

Requirements

• High school diploma or GED (preferred, also: Four-year college Bachelor's Degree)
• Spanish language fluency: oral and written. The position requires the ability to communicate daily through oral and written communications in both Spanish and English. The administrative assistant will regularly interact with monolingual Spanish speakers. Please clearly specify in your application your ability to fluently communicate in both Spanish and English.
  
  

Other Qualifications

• Reliability
• Enthusiasm to work in a fast-paced legal office and to adapt to changes
• Meticulous attention to detail
• Demonstrated interest in low-income legal services and/or a commitment to civil liberties and immigrants' rights
• Ability to work effectively with survivors of domestic violence, sexual assault, and other violent crimes
  
  

Expected hours: 37.5 per week

Work Location: In person

To apply - please submit BOTH (1) your resume and (2) cover letter addressed to Office Manager, Melissa Chan Romero.

Salary: Pay is based on experience.