Bilingual Admin Assistant — Housing Programs

Quadel; Miami (FL); On-site; USD 36,000 - 48,000; Full time

Job summary

Quadel is seeking an Administrative Assistant to support the Housing Choice Voucher management team across multiple programs. You will deliver high-quality customer service, maintain organized records, and assist with daily office functions and HUD compliance.

You will handle scheduling, correspondence, data entry, and report generation while maintaining confidentiality and supporting audits and program reviews. Strong communication and office skills are required.

Qualifications

• High school diploma or equivalent.
• Two years’ experience in a professional office environment.
• Excellent customer service, organizational, interpersonal, oral and written communication skills.
• Proficient with Windows, Word, Excel and basic data entry.
• Desire to work with low-income, culturally diverse families.
• Spanish/Creole proficiency is a plus.

Responsibilities

• Provide administrative and clerical support to the Housing Choice Voucher team.
• Schedule meetings, prepare correspondence, and maintain calendars.
• Answer phones, greet clients, and direct inquiries to staff.
• Process files and records in line with HUD requirements.
• Assist with data entry in housing management systems.
• Generate reports and support program compliance and reporting.
• Manage mail, scanning, filing, and distribution.
• Coordinate briefings, hearings, inspections, and appointments.
• Prepare forms, notices, and correspondence for housing programs.
• Maintain confidentiality of sensitive information.
• Support special projects, audits, or program reviews.

Skills

Customer service

Organizational skills

Communication

Computer literacy

Spanish/Creole (plus)

Education

High school diploma or equivalent

Business classes desirable

Job description

Quadel is seeking an Administrative Assistant to support the Housing Choice Voucher management team across multiple programs. You will deliver high-quality customer service, maintain organized records, and assist with daily office functions and HUD compliance.

You will handle scheduling, correspondence, data entry, and report generation while maintaining confidentiality and supporting audits and program reviews. Strong communication and office skills are required.