Bilingual Account Manager — Rapid Growth & Weekly Pay

Rent-A-Center; York (York County); Hybrid; USD 23,000 - 24,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

Medical insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with company match

FSAs/HSA

Voluntary insurance options

Job summary

Rent-A-Center is hiring for an Account Manager to oversee an assigned portfolio of rental accounts, delivering exceptional customer service and driving sales growth. You will perform deliveries and pickups, maintain account health, and pursue early-stage collections while upholding RAC standards.

The role emphasizes strong communication, professional dress and a high-energy, customer-first approach with opportunities for advancement within the company.

Qualifications

• High school diploma or equivalent.
• At least 18 years of age.
• Valid driver’s license with good driving record.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards
• Maintain account health and secure payment commitments utilizing account management tools
• Complete assigned routes for deliveries, pickups, and account follow-ups
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes
• Contribute to sales growth and generate new rental agreements
• Safely transport, install, and handle merchandise
• Maintain showroom standards and company vehicles
• Adhere to all company safety and operational guidelines

Skills

Customer service

Education

High school diploma or equivalent

Job description

Rent-A-Center is hiring for an Account Manager to oversee an assigned portfolio of rental accounts, delivering exceptional customer service and driving sales growth. You will perform deliveries and pickups, maintain account health, and pursue early-stage collections while upholding RAC standards.

The role emphasizes strong communication, professional dress and a high-energy, customer-first approach with opportunities for advancement within the company.