Bilingual Account Manager — Growth & White-Glove Service

Rent A Center; Houston (TX); On-site; USD 23,000 - 24,000; Full time

Benefits offered by this job

Weekly pay

Health insurance

401(k) with company match

Paid time off

Job summary

Rent-A-Center in Houston, TX is hiring an Account Manager to manage rental accounts, deliver exceptional customer service, drive account performance, and coordinate deliveries and pickups.

The role offers a starting hourly rate of $16.50–$17.00 per hour, with weekly pay and opportunities for advancement within the company. A valid driver’s license and a customer‑focused mindset are essential.

Qualifications

• High school diploma or equivalent is required.
• At least 18 years of age with a valid driver's license.
• Strong communication and customer service skills.

Responsibilities

• Oversee an assigned portfolio of accounts and build strong customer relationships.
• Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards.
• Deliver white-glove customer service in-store, over the phone, and in customers’ homes.
• Contribute to sales growth and generate new rental agreements.
• Safely transport, install, and handle merchandise.

Skills

Customer service

Communication

Driver's license

High school diploma

Job description

Rent-A-Center in Houston, TX is hiring an Account Manager to manage rental accounts, deliver exceptional customer service, drive account performance, and coordinate deliveries and pickups.

The role offers a starting hourly rate of $16.50–$17.00 per hour, with weekly pay and opportunities for advancement within the company. A valid driver’s license and a customer‑focused mindset are essential.