Bike Rental Technician

CM Resort, LLC; Conway (NH); On-site; USD 19,000 - 25,000; Full time

Job summary

CM Resort, LLC is seeking a Seasonal Bike Rental Technician in Conway, NH to tune, repair and maintain bikes and assist guests with rentals and setup. You will work with the rental fleet and help guests understand proper operation of bikes and components.

Responsibilities include bike assembly, inspection, and safety checks, along with POS cash handling and contributing to a clean, organized shop environment. Evening/weekend shifts may apply.

Qualifications

• Must be at least 18 years of age or older.
• A valid driver's license.
• Knowledge of disc brake, derailleur and suspension setup & adjustment, proper frame prep techniques, wheel building & tuning.
• Ability or willingness to learn how to mount and tune skis.

Responsibilities

• Maintain mountain bike rental fleet, especially with Fox and RockShox suspensions.
• Repair, maintenance and service of customer bikes.
• Assist guests with bike rentals and setup.
• Operate POS system and cash handling policies.
• Ensure safety of all bike rentals.
• Keep a clean and organized work environment.
• Provide information on rental and demo fleet for all seasons.
• Provide exceptional customer service and product knowledge to guests.

Skills

Bike maintenance

Customer service

POS cash handling

Safety procedures

Tools

Bike repair tools

POS system

Job description

*Seasonal full and part time positions available

SUMMARY:

The Bike Rental Technician should be skilled in all aspects related to tuning, repairing and maintaining bicycles while assisting with public bike rental reservations and daily guest bike set up.

ESSENTIAL DUTIES AND RESPONSIBILITIES

include the following. Other duties may be assigned.

• Responsible for continued maintenance of mountain bike rental fleet, especially working with Fox and Rockshox suspensions
• Repair, maintenance and service of customer bikes
• Help with Guest bike rentals
• Work with guest to setup bike rental and explain how to properly operate the bike and its components
• Rental and check-in of bikes and helmets
• Wash bikes
• Complete bicycle assembly, inspection & tuning
• Ensure safety of all bike rentals
• Ability to complete required paperwork in an accurate and legible manor
• Ability to adhere to all safety policies and procedures
• Operate tools and equipment safely according to manufacturer's guidelines and instructions
• Participating in all retail/ rental training
• Responsible for and be part of the team to maintain a clean and organized work environment.
• Provide information regarding all rental and demo fleet for all seasons of available product
• When not working on fleet maintenance be able to work with guests and provide exceptional customer service and product knowledge.
• Execute POS system and cash and credit handling policies and procedures.
• Any other tasks and duties that may be necessary or appropriate in order to further advance the business or guest experience.

QUALIFICATIONS

• Must be at least 18 years of age or older
• A valid driver's license
• Knowledge of disc brake, derailleur and suspension setup & adjustment, proper frame prep techniques, wheel building & tuning
• Ability or willingness to learn how to mount and tune skis

PHYSICAL DEMANDS

• Able to stand through most of shift
• Able to lift and carry bikes weighing 50 lbs. or more
• Able have the dexterity to work with tools and small pieces

This position may be required to work evenings, weekends, and holidays.

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is frequently exposed to wet and/or humid conditions. The employee is occasionally exposed to fumes or airborne particles, risk of electrical shock, and vibration. The noise level in the work environment is usually moderate.

Tagged as: Seasonal