Bike Concierge & Guest Experience Lead

Unlimited Biking; Hilton Head Island (SC); On-site; USD 25,000 - 35,000; Full time

Job summary

Unlimited Biking in Hilton Head Island, SC seeks an enthusiastic individual to join our team as the face of the business. You'll help ensure guests have an amazing experience from check-in to ride out.

This dynamic role blends customer interaction with light operations, requiring a positive demeanor and active engagement. You're not just behind a desk; you’ll be in the heart of tourism action, working with a great team and having fun while doing it!

Qualifications

• Outgoing and positive attitude when interacting with customers.
• Ability to multitask and stay quick on your feet.
• Reliable with a strong team orientation.

Responsibilities

• Welcome and check in guests quickly and professionally.
• Help customers choose the right bikes and experiences.
• Upsell tours and add-ons to increase revenue.

Skills

Customer service

Sales experience

Multitasking

Team-oriented

Job description

Unlimited Biking in Hilton Head Island, SC seeks an enthusiastic individual to join our team as the face of the business. You'll help ensure guests have an amazing experience from check-in to ride out.

This dynamic role blends customer interaction with light operations, requiring a positive demeanor and active engagement. You're not just behind a desk; you’ll be in the heart of tourism action, working with a great team and having fun while doing it!