Bike Concierge & Front Desk Specialist

Unlimited Biking; United States; On-site; USD 17,000 - 25,000; Part time

Benefits offered by this job

Paid overtime during peak periods

Diverse and inclusive work environment

Job summary

A prominent bike rental company is seeking a friendly and customer-oriented team member to manage front desk and fleet duties. Responsibilities include greeting guests, coordinating check-ins, upselling services, and maintaining the bikes and store. Candidates should possess strong communication skills, an upbeat personality, and prior customer service experience. This role is part-time with availability necessary on weekends and during peak season. Join a dynamic team and contribute to memorable city biking experiences.

Qualifications

• Experienced in customer service, operations, tourism, or a similar role.
• Proficient in English (oral and written); multilingual is a plus.
• Open to learning and adapting in a fast-paced environment.

Responsibilities

• Provide high-level customer service and hospitality to clients.
• Greet and welcome guests upon entering and departing.
• Assist customers with bike rentals and adjustments.

Skills

Customer service experience

Communication skills

Ability to multitask

Positive attitude

Multilingual capabilities

Job description

A prominent bike rental company is seeking a friendly and customer-oriented team member to manage front desk and fleet duties. Responsibilities include greeting guests, coordinating check-ins, upselling services, and maintaining the bikes and store. Candidates should possess strong communication skills, an upbeat personality, and prior customer service experience. This role is part-time with availability necessary on weekends and during peak season. Join a dynamic team and contribute to memorable city biking experiences.