Guest Experience & Bike Prep Specialist

Unlimited Biking; San Francisco (CA); On-site; USD 30,000 - 50,000; Part time

Job summary

Join a dynamic team at a leading bike rental and tour company, where you will be the first point of contact for customers. This role involves providing exceptional customer service, handling bike rentals, and ensuring a welcoming atmosphere. Ideal candidates are outgoing, adaptable, and possess strong communication skills. You'll thrive in a fast-paced environment, making a positive impact on guests' experiences as they explore cities by bike. If you're passionate about customer service and enjoy working in a collaborative setting, this is the perfect opportunity for you.

Qualifications

• Experience in customer service, operations, or tourism is essential.
• Proficiency in English, multilingual skills are a plus.

Responsibilities

• Provide high-level customer service and hospitality to clients.
• Assist customers with bike rentals and upsell services.
• Maintain cleanliness and organization of the front desk and equipment.

Skills

Customer Service

Communication Skills

Multitasking

Problem Solving

Positive Attitude

Education

Experience in Customer Service or Retail

Job description

Join a dynamic team at a leading bike rental and tour company, where you will be the first point of contact for customers. This role involves providing exceptional customer service, handling bike rentals, and ensuring a welcoming atmosphere. Ideal candidates are outgoing, adaptable, and possess strong communication skills. You'll thrive in a fast-paced environment, making a positive impact on guests' experiences as they explore cities by bike. If you're passionate about customer service and enjoy working in a collaborative setting, this is the perfect opportunity for you.