Front Desk + Bike Handler - Hilton Head Island, NC

Unlimited Biking; Hilton Head Island (SC); On-site; USD 25,000 - 35,000; Full time

Job summary

Unlimited Biking in Hilton Head Island, SC seeks an enthusiastic individual to join our team as the face of the business. You'll help ensure guests have an amazing experience from check-in to ride out.

This dynamic role blends customer interaction with light operations, requiring a positive demeanor and active engagement. You're not just behind a desk; you’ll be in the heart of tourism action, working with a great team and having fun while doing it!

Qualifications

• Outgoing and positive attitude when interacting with customers.
• Ability to multitask and stay quick on your feet.
• Reliable with a strong team orientation.

Responsibilities

• Welcome and check in guests quickly and professionally.
• Help customers choose the right bikes and experiences.
• Upsell tours and add-ons to increase revenue.

Skills

Customer service

Sales experience

Multitasking

Team-oriented

Job description

About the Role

You’ll be the face of Unlimited Biking — helping guests have an amazing experience from the moment they walk in to the moment they ride out.

This is a fast-paced, high-energy role combining customer interaction, light operations, and teamwork. If you like being around people, staying active, and working in a fun environment — this is for you.

What You’ll Do

• Welcome and check in guests quickly and professionally
• Help customers choose the right bikes and experiences
• Upsell tours and add-ons (and earn more doing it)
• Set up bikes and make sure everything is ready to ride
• Keep the store organized, clean, and running smoothly
• Work closely with your team to handle high customer volume

Why This Job Is Different

• You’re not stuck behind a desk — you’re part of the experience
• Fast-paced days go by quickly
• Great team environment (no dead energy)
• Opportunity to grow into leadership roles
• Work in one of the most fun tourism environments

Who You Are

• Outgoing, positive, and comfortable talking to people
• Quick on your feet and able to multitask
• Reliable and team-oriented
• Enjoy being active (this is not a sit-down job)
• Customer service or sales experience is a plus

Schedule

• Flexible scheduling available
• Must be available weekends
• More hours available during peak season