Bid Proposal Specialist

Casella Waste Systems, Inc; Rutland (VT); On-site; USD 42,000 - 48,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401K

Employee Assistance Plan

Tuition Assistance

Job summary

Casella Waste Systems, Inc. is seeking a Bid Specialist to analyze and organize bid proposals for brokers and direct clients. The role supports timely responses to competitive bids and coordinates with sales reps to gather pricing and service information.

The position requires a Bachelor’s degree and experience in customer service or sales, with strong communication, time management, and problem-solving skills. Proficiency in Microsoft Office and CRM use is expected.

Qualifications

• Bachelor’s degree in business administration, finance, accounting, or related field.
• Experience in customer service or sales.
• Excellent listening, communication, time management and problem-solving skills.
• Proficient in Microsoft Office applications.

Responsibilities

• Compile bid information in required templates using Word and Excel.
• Solicit pricing and service information from Casella units and third parties.
• Serve as liaison between external and internal parties and handle escalations.
• Communicate with customers to address inquiries and resolve issues.
• Update opportunities in CRM with detailed information for tracking.
• Review proposal requests for accuracy and timely responses.
• Participate in training to expand product and service knowledge.

Skills

Customer service

Sales

Teamwork

Communication

Time management

Problem-solving

Microsoft Office

Education

Bachelor’s degree in business administration, finance, accounting, or other related field

Tools

Microsoft Word

Microsoft Excel

CRM

Job description

Position Summary

The Bid Specialist will be responsible for analyzing and organizing successful bid proposals for existing or prospective clients for assigned brokers and direct clients. The incumbent will review incoming bids and proposals as well as communicate with and maintain relationships with the clients as well as division and partner hauler sales reps to provide support for timely response to competitive bids and quotes.

Hiring range : Hourly $20-$23

#INDSJ

Applicants must be legally authorized to work in the United States without restriction for any employer. We are not able to provide visa sponsorship or assume existing sponsorships.

Key Responsibilities

• Compiles bid information in required templates and formats using Microsoft Word and Excel to ensure proper and complete documentation.
• Solicits pricing and service information from Casella operating units as well as third party haulers to maintain pricing information.
• Serves as a liaison between external and internal parties and acts as a point of contact in the customer escalation path.
• Communicates with customers to address inquiries, issues, or needs they may have, offers the best possible solution and if necessary, works as a team with co-workers to resolve both external and internal customer issues.
• Updates opportunities in CRM providing detailed information for tracking and profitability.
• Reviews and responds to proposal requests submitted by a broker or direct customer to ensure accuracy and timely communication.
• Participates in training and other learning opportunities to expand knowledge of the company, products, sales, and services and performs any other duties needed to help drive our vision, fulfill our mission, and/or abide by our core values.

Education, Experience & Qualifications

The successful candidate will have a Bachelor’s degree in business administration, finance, accounting, or other related field, previous experience working in customer service or sales and a demonstrated ability to work as part of a team in a collaborative environment.

Excellent listening, communication, time management, and problem-solving skills are required. An ability to use critical and analytical thinking to make quick decisions, work independently, prioritize and follow through on assignments in a hi-volume work environment are necessary. Proficient use of Microsoft Office applications is expected.

Attributes

Passionate, adaptable, team-oriented individual who possesses outstanding interpersonal skills and an ability to see the larger picture. Outstanding time management skills, high attention to detail and an ability to work within a dynamic, deadline-driven sales environment is essential.

Benefits

Medical, Dental, Vision, Life & Disability Insurance, Maternity & Parental Leave, Flexible Spending Accounts, Discounted Stock Program, 401K, Employee Awards, Employee Assistance Plan, Wellness Incentive, Tuition Assistance, Career Pathways, and More.