Bicycle Casino Hotel - Front Desk Agent

Aimbridge Hospitality; Bell Gardens (CA); Sur place; USD 23 000 - 24 000; Plein temps

Avantages offerts par ce poste

Daily Pay

Medical, Dental, and Vision Coverage

Short-Term and Long-Term Disability

Term Life and AD&D Insurance

Paid Time Off

Employee Assistance Program

401k Retirement Plan

Résumé du poste

Aimbridge Hospitality seeks a Front Desk Agent at Bicycle Casino Hotel in Bell Gardens, CA. You will welcome guests, handle check-ins/check-outs, and assist with reservations with a focus on superb service.

The role emphasizes hospitality etiquette, efficient use of hotel software, and a polished guest experience. Competitive benefits accompany full-time employment.

Qualifications

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

Responsabilités

• Guest Service Superstar: deliver warm, top-tier service and make guests feel at home.
• Communication Champ: convey information clearly with guests and team.
• Quick-Thinking Problem Solver: address issues fast and turn challenges into positive outcomes.
• Multitasking Marvel: manage reservations, check-ins/outs, and financial details efficiently.

Connaissances

Guest service

Communication

Problem solving

Multitasking

Formation

High school diploma or equivalent

Outils

Hotel management software

Microsoft Office

Description du poste

Bicycle Casino Hotel - Front Desk Agent Aimbridge Hospitality

Address 888 Bicycle Casino Drive, Bell Gardens, CA, 90201, US

Compensation $17.00 - $17.50/hour

Schedule Full time

Job Type Regular

Description

Join Our Team as a Front Desk Agent!

The Front Desk Agent is the ultimate guest experience guru—mastering the art of warm welcomes, smooth check-ins, and friendly farewells. You’re the face of the hotel, making every interaction feel effortless and inviting. Behind the scenes, you keep the front desk humming with precision, juggling reservations, requests, and surprises like a hospitality ninja. If you love turning first impressions into lasting memories, this is your moment to shine.

KEY SKILLS/RESPONSIBILITIES

• Guest Service Superstar: You bring the warm vibes and top-tier service that make guests feel right at home. Whether it’s a quick question or a big request, you’re all about making their stay unforgettable.
• Communication Champ: You know how to get the message across—clearly, confidently, and with a smile. Whether it’s chatting with guests or coordinating with the team, you keep things flowing smoothly.
• Quick-Thinking Problem Solver: When challenges pop up, you’re already on it. You think fast, act smart, and turn potential hiccups into happy endings.
• Multitasking Marvel: Juggling reservations, check-ins, check-outs, and financial details? No problem. You keep it all organized and running like clockwork.

EDUCATION & EXPERIENCE

• High school diploma or equivalent; experience in a hotel or related field preferred.
• Familiarity with hotel management software and Microsoft Office suite.

After an initial waiting period, those hired into full time positions are eligible for a competitive benefits package that includes the following:

• Now offering Daily Pay!
• Medical, Dental, and Vision Coverage
• Short-Term and Long-Term Disability Income
• Term Life and AD&D Insurance
• Paid Time Off
• Employee Assistance Program
• 401k Retirement Plan

PROPERTY INFORMATION:
The Bicycle Hotel & Casino offers accommodations in Bell Gardens. Every room is fitted with a flat-screen TV. You will find a coffee machine in the room. For your comfort, you will find guest bathrobes, free toiletries and a hairdryer in the private bathroom. Los Angeles is 7.5 mi from The Bicycle Hotel & Casino, while Santa Monica is 19 mi from the property. Long Beach Airport is 11 mi away.

Bicycle Casino Hotel - Front Desk Agent Aimbridge Hospitality