Bi-Lingual Licensed ACA Telesales Representative Onsite

Keystone Advisors; Houston (TX); On-site; USD 40,000 - 80,000; Full time

Job summary

Join a fast-growing company that values top talent and offers a supportive environment. As a licensed ACA Telesales professional, you will play a crucial role in driving new customer growth while ensuring an exceptional experience for clients. This permanent full-time position comes with bonuses and commissions, and you will be part of a team dedicated to helping individuals find the right health plans. With a focus on career advancement in a stable industry, this opportunity is perfect for those passionate about sales and customer service. Enjoy a vibrant workplace with unique amenities and a commitment to employee well-being.

Benefits

Paid time off

Generous paid Holidays

Quarter Company Events

On The Job Training

Yoga Room/Meditation

Pickleball courts

Golf Simulator

Doggie Day care

Qualifications

• 3+ years of experience in customer service or sales.
• Active Life and Health Insurance Licenses required.

Responsibilities

• Answer inbound sales calls and assist customers with product inquiries.
• Make outbound calls to prospective clients and document interactions.

Skills

Customer Service

Sales Skills

Bilingual (Spanish/Vietnamese)

Communication Skills

Empathy

Multi-tasking

Education

High School Diploma

College Degree or Equivalent Work Experience

Tools

CRM Systems

Microsoft Suite

Job description

Job Summary

Keystone is a fast-growing company seeking top talent employees. If you want to be part of a team with a purpose, Keystone may be right for you. We are seeking licensed ACA Telesales professionals to have a pivotal role assisting the company in achieving our goal of new customer growth while maintaining an exceptional customer experience and setting a new benchmark in the industry. You will be responsible for promoting our products and services to new potential customers while being supported by the Keystone Advisors team. This is a permanent full-time position plus bonus & commissions!

Company Benefits

• Paid time off, Generous paid Holidays
• Quarter Company Events
• Open Fun/Friendly Environment / Company Events
• On The Job Training
• Office amenities: Yoga Room/Meditation, Pickleball courts, Golf Simulator, and Doggie Day care

Qualifications/Requirements

• High School Diploma
• Active Group 1- Life and Health Insurance Licenses
  • Maintain CE to ensure active license status
• Clear a State-required background check to obtain and maintain license
• Strong knowledge in CRM systems and Microsoft suite products; required a college degree or equivalent work experience
• 3+ years’ experience in customer service, sales, and/or healthcare-related industry
• Clear an employer background check
• High sales conversion rates
• Needs to be bilingual in Spanish/Vietnamese

Duties & Responsibilities

• Answer inbound sales calls from customers interested in learning about our products and services
• Make outbound calls to prospective clients and leads.
• Discuss and assist customer needs, matching the most suitable plan and promotion
• Promote company products on each call
• Handle calls professionally, meeting company regulatory and compliance standards
• Accurately document interaction details
• Meet key performance indicators (sales calls, sales process, call quality, and product selection)
• Stay educated on corporate initiatives, market changes, and process changes
• Other duties as assigned

Knowledge, Skills, Abilities, & Experience

• Self-motivated; upbeat attitude with high energy level
• Excellent customer service skills
• Excellent verbal, written communication, and interpersonal skills
• Empathy and patience
• Ability to multi-task
• Passion to succeed, with a competitive spirit
• Bilingual mandatory

Keystone Advisors Overview

We are experts in the health insurance market with a Top 3 National Ranking. Our team gives their best to match our clients’ needs. We are proud of helping thousands of Americans to find peace of mind and economic stability. Even though many things have changed throughout the decades, one thing remains the same: We are the key to finding the right health plan for our clients and customers. Keystone provides the opportunity for career advancement in the Healthcare and Health Insurance Industries. This is a stable, recession-proof industry!