BHUC Team Leader

RHA Health Services, LLC; United States; Sur place; USD 70 000 - 95 000; Plein temps

Avantages offerts par ce poste

Payactiv

Employee perks and discount program

Paid Time Off (full-time)

Health Insurance

401(k) retirement savings program

Wellbeing Programs

Training opportunities

Résumé du poste

RHA Health Services, LLC is seeking a BHUC Team Leader who will supervise multidisciplinary staff and coordinate services for individuals with mental health and substance use challenges. The role includes crisis intervention, direct care, and ensuring continuity of care across settings.

The incumbent will oversee intake, triage, discharge coordination, and care handoffs, while maintaining regulatory documentation and safety protocols. Licensure criteria and strong leadership are required.

Qualifications

• Qualified Professional status as defined by the service definition requirements.
• Education, experience, licensure/certification requirements per the service being provided.
• Master’s degree in a human service field with MH/DD/SA experience or Bachelor’s with MH/DD/SA experience; or other specified combinations.
• Valid driver’s license and auto insurance.
• Pre-employment screening: background checks (OIG, child abuse registry, etc.) and credentialing as required.

Responsabilités

• Oversee shift operations and ensure timely access to behavioral health crisis services.
• Lead and supervise multidisciplinary staff and manage patient flow.
• Deliver direct care, assessments, crisis intervention, and therapeutic support.
• Facilitate communication with external providers and internal departments.
• Ensure clinical documentation compliance with regulatory standards and safety protocols.
• Oversee intake, triage, care coordination, discharge planning, and handoffs.

Connaissances

Leadership

Clinical supervision

Communication

Regulatory knowledge

Crisis intervention

EMR experience

Formation

Master’s degree in a human service field

Bachelor’s degree in a human service field

Licensure/certification per service definition

Outils

Electronic Medical Records (EMR)

Description du poste

We are hiring for: BHUC Team Leader Type: Regular If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services! Serves as the primary contact and coordinator of services supporting individuals with Mental Health or Substance Use Issues in residential, school, workplace and community settings.

Coordinates and monitors the array of services and supports identified in each person’s Person Centered Plan. Supervises and directs the work of others to provide quality services. The BHUC Team Leader is responsible for overseeing shift operations, ensuring timely access to behavioral health crisis services, and maintaining high standards of care. This combined role leads and supervises multidisciplinary staff, manages patient flow, and supports crisis stabilization efforts, including direct care delivery, assessments, crisis intervention, and therapeutic support.

The Team Leader facilitates communication with external providers and internal departments, monitors clinical documentation for compliance with regulatory standards, and ensures adherence to safety protocols. They oversee patient intake, triage, care coordination, discharge coordination to appropriate levels of care, and shift handoffs to maintain continuity of care.

Requirements: May be required to be a Qualified Professional as defined by the service definition requirements. Qualified Professional is defined as an individual who is: (a) an individual who holds a license, provisional license, certificate, registration or permit issued by the governing board regulating a human service profession, except a registered nurse who is licensed to practice in the State of North Carolina by the North Carolina Board of Nursing who also has four years of full-time accumulated experience in MH/DD/SA with the population served; the QP function may be completed by a Certified Clinical Addiction Specialist (CCAS) or Certified Clinical Supervisor (CCS); or (b) a graduate of a college or university with a Master’s degree in a human service field and has one year of full-time post-graduate degree accumulated MH/DD/SA experience with the population served; or (c) a graduate of a college or university with a bachelor’s degree in a human service field with two years of full-time, post-bachelor’s degree accumulated MH/DD/SA experience with the population served; or (d) A graduate of a college or university with a bachelor’s degree in a field other than human services with four years of full-time, post-bachelor’s degree accumulated MH/DD/SA experience with the population served. Must meet the education, experience, licensure/certification requirements specified by the service definition of the service being provided General working knowledge of the human services delivery system in North Carolina Valid driver’s license, auto insurance,. Employee supervisory experience preferred Experience with Electronic Medical Records (EMR) preferred Pre-employment screening: Complete criminal background Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities) Drug testing Education verification and other credentialing based on position requirements. Proof of employment history or references (if required) Positions that require driving Proof of driver's license, driver’s insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees:

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job-specific training opportunities
• *contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA: At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes. For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey. If you are ready to make a difference in the lives of people we serve and support.

Candidate Account Help - Forget Login? Learn more about working at RHA Health Services At RHA Health Services, the people we serve and support are at the very center of everything we do. Throughout Georgia, New Jersey, North Carolina, Pennsylvania, and Tennessee, we provide high-quality care to individuals with intellectual/developmental disabilities. In North Carolina and Pennsylvania, we also provide behavioral health services to support people with mental health and substance use needs and provide services for those who are Deaf and Hard of Hearing. Since 1989, we have partnered with and celebrated people achieving their personal goals, building meaningful connections, experiencing positive outcomes in health and wellness, and more. If you share our passion, there is a place for you at RHA Health Services. From inpatient care to community-based services, from in-home support to facilities of all sizes, RHA offers a range of settings where you can apply your unique skillset. Many of our employees also experience opportunities for career growth and continued education. RHA is accredited by the Commission on Accreditation of Rehabilitation Facilities and the Council on Quality and Leadership, and we are committed to providing the highest quality of care. At RHA, we believe we all deserve the chance to live our best possible lives. We want you to join our team of compassionate professionals. To learn more, visit rhahealth.org or email us at [e-mail]. RHA Health Services – Where Compassion Meets Career.