BHUC Team Leader

RHA Health Services, LLC; North Carolina; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Payactiv

Employee perks and discount program

Paid Time Off

Health/Insurance

401(k) retirement savings program

Wellbeing Programs

Chronic Disease management programs

Training: CPR, first aid

Job summary

RHA Health Services, LLC is hiring a BHUC Team Leader in North Carolina to oversee shift operations, coordinate services and supervise multidisciplinary staff. The role ensures crisis stabilization, timely access to care, and strong clinical documentation compliance across residential, school, workplace and community settings.

Qualified Professionals may include licensed individuals or those with approved certifications; supervision and EMR familiarity are preferred.

Qualifications

• Must have valid driver's license and own car (where required).
• Supervisory experience preferred in healthcare/human services.
• Experience with Electronic Medical Records (EMR) preferred.

Responsibilities

• Oversee shift operations and ensure timely access to behavioral health crisis services.
• Coordinate and monitor services per each person’s plan; supervise staff.
• Lead intake, triage, care coordination and discharge planning to ensure continuity of care.

Job description

We are hiring for:

BHUC Team Leader

Type: Regular

If you are a positive and personable individual looking for a satisfying and fun opportunity to make a real difference in the lives of people with intellectual, developmental disabilities, and people facing mental health, and substance use challenges, join our team at RHA Health Services!

Serves as the primary contact and coordinator of services supporting individuals with Mental Health or Substance Use Issues in residential, school, workplace and community settings. Coordinates and monitors the array of services and supports identified in each person’s Person Centered Plan. Supervises and directs the work of others to provide quality services.

The BHUC Team Leader is responsible for overseeing shift operations, ensuring timely access to behavioral health crisis services, and maintaining high standards of care. This combined role leads and supervises multidisciplinary staff, manages patient flow, and supports crisis stabilization efforts, including direct care delivery, assessments, crisis intervention, and therapeutic support. The Team Leader facilitates communication with external providers and internal departments, monitors clinical documentation for compliance with regulatory standards, and ensures adherence to safety protocols. They oversee patient intake, triage, care coordination, discharge coordination to appropriate levels of care, and shift handoffs to maintain continuity of care.

May be required to be a Qualified Professional as defined by the service definition requirements. Qualified Professional is defined as an individual who is:

Requirements

• (a) an individual who holds a license, provisional license, certificate, registration or permit issued by the governing board regulating a human service profession, except a registered nurse who is licensed to practice in the State of North Carolina by the North Carolina Board of Nursing who also has four years of full-time accumulated experience in MH/DD/SA with the population served; the QP function may be completed by a Certified Clinical Addiction Specialist (CCAS) or Certified Clinical Supervisor (CCS);
• (b) a graduate of a college or university with a Master’s degree in a human service field and has one year of full-time post‑graduate degree accumulated MH/DD/SA experience with the population served;
• (c) a graduate of a college or university with a bachelor’s degree in a human service field with two years of full-time, post‑bachelor’s degree accumulated MH/DD/SA experience with the population served; or
• (d) A graduate of a college or university with a bachelor’s degree in a field other than human services with four years of full-time, post‑bachelor’s degree accumulated MH/DD/SA experience with the population served. Must meet the education, experience, licensure/certification requirements specified by the service definition of the service being provided
• General working knowledge of the human services delivery system in North Carolina
• Valid driver’s license, auto insurance,.
• Employee supervisory experience preferred
• Experience with Electronic Medical Records (EMR) preferred

Pre-employment screening

• Complete criminal background
• Name checked in the registries. (OIG exclusions database, Child Abuse Registry, and Offenders Against Individuals with Developmental Disabilities)
• Drug testing
• Education verification and other credentialing based on position requirements.
• Proof of employment history or references (if required)
• Positions that require driving Proof of driver's license, driver's insurance, and vehicle, IF required for providing transportation for individuals.

We offer the following benefits to employees

• Payactiv: early access to the money you’ve earned from hours you’ve already worked, before payday!
• Employee perks and discount program: to help you save money!
• Paid Time Off (full-time employees only)
• Health/Insurance (full-time employees only)
• 401(k) retirement savings program
• Wellbeing Programs: Physical, Emotional and Financial
• Chronic Disease management programs for hypertension and diabetes (for qualifying employees)
• Training: Free CPR, first aid, and job‑specific training opportunities

*contract/contingent workers and interns do not qualify for any of the above benefits

EEO Statement

RHA is an equal opportunity employer. In addition, we provide reasonable accommodation to qualified employees who have protected disabilities to the extent required by applicable laws, regulations, and ordinances. If you are an individual with a disability and need a reasonable accommodation to participate in the application process, please contact our solutions center.

About RHA

At RHA Health Services, we help individuals with intellectual and developmental disabilities, mental health and/or substance use needs live their best lives. Our mission is to provide a safe and healthy environment while creating opportunities for personal outcomes.

For over 30 years, the people we serve and support have remained at the very center of everything we do. RHA currently provides services in North Carolina, Georgia, Pennsylvania, Tennessee, and New Jersey.