BHH Switchboard Operator

Northern Light Health; Blue Hill (ME); On-site; USD 23,000 - 28,000; Full time

Job summary

Northern Light Blue Hill Hospital in Blue Hill, ME is seeking a PRN Administrative Support worker to handle a range of clerical tasks, operate the telephone console, and manage public address paging for outpatient and admissions staff. The role includes cash handling and daily office duties in a hospital setting.

Responsibilities cover call routing, mail distribution, and support across departments as needed, with a focus on courteous service and accurate record-keeping in a dynamic environment.

Qualifications

• Requires a high school diploma or GED.
• Demonstrates integrity, respect, accountability and compassion in daily interactions.

Responsibilities

• Operates telephone console in a courteous manner.
• Promptly and accurately connects calls to departments or staff.
• Operates paging system in a clear and presentable manner.
• Receives, distributes and documents items properly (prescriptions, patient belongings, physician orders, etc.).
• Assists other department with projects and administrative tasks.

Skills

Integrity and Trust

Respect

Accountability

Compassion

Education

High School Diploma / GED

Job description

Northern Light Blue Hill Hospital |US:ME:Blue Hill | Administrative Support | PRN

Salary range- 17.00-20.48 USD

Description

The compensation range listed reflects the range Northern Light Health anticipates relying on in setting the wages for the position. The range may not necessarily include all additional compensation elements available, such as differentials, incentive programs and benefits.
Northern Light Blue Hill Hospital

Department:Hospital and Other Admin

Position is located:Northern Light Blue Hill Hospital

Work Type:PRN

Work Schedule:Variable

Salary Range : $ 17.00 - $20.48

Exempt: No

Summary

Under the direction of the Manager, performs routine duties involving the operation of the telephone console, hospital public address system and clerical details for both outpatient and admissions staff.

Responsibilities

• Operates telephone console in a courteous manner.
• Promptly and accurately connects calls to departments or staff.
• Operates paging system in a clear and presentable manner.
• Demonstrates expert knowledge of Code procedures.
• Is readily available and greets the public in a courteous and friendly manner.
• Assists Volunteers and Registration with patients waiting for registration.
• Acts as the Information Center for the public and staff.
• Applies, collects and documents all payments for patients, goods and services.
• Accurately cashes up and balances drawer at the end of each day.
• Closes the BAR module nightly for the batches to cross over.
• Ensures the census is updated and shared with Volunteer Services.
• Operates and controls access to the safe with proper documentation.
• Receives, distributes, and documents items properly (prescriptions, patient belongings, physician orders, etc.).
• Prepares, sorts, and distributes and picks up mail.
• Assists other department with projects (stuffing envelopes, creating folders, etc.).

Other Information

Competencies and Skills

• Behaves with Integrity and Builds Trust: Acts consistently in line with the core values, commitments and rules of conduct. Leads by example and tells the truth. Does what they say they will, when and how they say they will, or communicates an alternate plan.
• Cultivates Respect: Treats others fairly, embraces and values differences, and contributes to a culture of belonging, empowerment, and cooperation.
• Fosters Accountability: Creates and participates in a work environment where people hold themselves and others accountable for processes, results and behaviors. Takes appropriate ownership not only of successes but also mistakes and works to correct them in a timely manner. Demonstrates understanding that we all work as a team and the quality and timeliness of work impacts everyone involved.
• Practices Compassion: Exhibits genuine care for people and is available and ready to help; displays a deep awareness of and strong willingness to relieve the suffering of others.

Education

• Required High School Diploma/General Educational Development (GED)

Working Conditions

• Potential exposure to abusive and/or aggressive people.
• Potential exposure to noise levels being uncomfortable.
• Potential exposure to noxious odors.
• Potential exposure to very hot or cold temperatures.
• Work with computers, typing, reading or writing.
• Lifting, moving and loading 20 to 30 pounds.
• Prolonged periods of sitting.

Northern Light Blue Hill Hospital located in Blue Hill, Maine is committed to improving the health of the communities we serve. Our Blue Hill community is a beautiful place, and the people who live here deserve the best care possible, as close to home as they can be. At Blue Hill Hospital, we listen to our patients, and we also use community health data, like that collected in our Community Health Needs Assessment , to best serve our communities. Blue Hill Hospital is a member of Northern Light Health, an integrated statewide health delivery system that is raising the bar with no-nonsense solutions that are leading the way to a healthier future for our state . Northern Light Health offers a broad range of services, including nine hospitals, primary care and specialty physician practices, long-term care, home health and hospice agencies, and emergency ground and air transport.

The Blue Hill community is nestled on the scenic Maine coast, surrounded by Penobscot Bay, mountains and exceptional year-round recreation including hiking, biking, boating, fishing, skiing, golf, and more. Our neighborhoods are safe and friendly. We have outstanding schools, active libraries, art, culture, rich history, theater, music, local restaurants, and shops that make this town a unique place to live. We are 40 minutes from Bangor, Maine's third largest city.

Questions? Contact Talent Acquisition:
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Equal Opportunity Employment

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, disability status, gender, sex, sexual orientation, gender identity, ancestry, protected veteran status, national origin, genetic information or any other legally protected status.