F&B Supervisor - Ale Haus

WarHorse Casino; Omaha (NE); On-site; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical coverage

401(k) with match

Quarterly incentive

Vacation & holidays

Full insurance coverage

Job summary

WarHorse Gaming Omaha, LLC is seeking a Beverage Shift Supervisor in Omaha, NE to help manage the beverage service team and operations during assigned shifts. You will train staff, oversee service quality, and lead by example to ensure exceptional guest satisfaction.

The role requires scheduling accuracy, inventory oversight, cash handling discipline, and adherence to regulations while supporting the Food & Beverage Manager and the broader department.

Qualifications

• Must be 19 years of age or older and willing to work varied schedules.
• Associate degree or equivalent related experience preferred.
• Three years in F&B management with supervisory experience in high-volume beverage gaming.
• Proficiency with MS Office and POS systems; familiarity with inventory control.
• Knowledge of health, hotel or food service regulations; budgeting know-how.

Responsibilities

• Lead beverage team to deliver exemplary guest service and maintain service standards.
• Assist in scheduling beverage staff to ensure proper coverage for operations and events.
• Monitor inventory par levels and daily supplies, ensuring accuracy and cost control.
• Ensure cash-handling compliance and adherence to company policies.
• Support the Food & Beverage Manager in daily operations and training.

Skills

POS operations

MS Office proficiency

Budgeting

Health & safety regulations

Customer service leadership

Alcohol service authority

Training & development

Inventory control

Education

Associate degree or equivalent related experience

Tools

POS software

Inventory management systems

Job description

Summary

Food & Beverage Supervisor - Ale Haus

WarHorse Gaming Omaha, LLC, a division of Ho-Chunk, Inc.Location: Omaha, NEJob Type: Full-time | Varying schedule based on business and property needs

Compensation & Benefits

• Salary Range: Starting at $22.33/hour
• Federal Employees Medical Coverage
• Full Insurance Coverage offerings
• 401(k) with Immediate Vesting & Company Match
• Quarterly Incentive Program
• Vacation, Holiday & Sick Days

Position Details

• Salary Grade: Non-exempt
• Department: Food & Beverage
• Reports To: Food & Beverage Manager
• Supervisory Responsibility: Yes
• Leading Tier: Leading Others

About Ho-Chunk, Inc. & WarHorse Gaming Omaha, LLC

Ho-Chunk, Inc. is an award-winning economic development corporation of the Winnebago Tribe of Nebraska. Its mission is to drive long-term economic growth and create meaningful employment opportunities for Tribal members. Through a diverse portfolio of businesses, Ho-Chunk, Inc. supports community development while preserving culture and strengthening sovereignty.

WarHorse Gaming Omaha, LLC is a gaming and entertainment division of Ho-Chunk, Inc., developed in partnership with the Nebraska Horsemen’s Benevolent and Protective Association (HBPA). The company is responsible for managing the expansion of casino gaming at Nebraska’s historic horse racing venues, with properties in Lincoln, Omaha, and South Sioux City. WarHorse Gaming blends state-of-the-art casino operations with local economic development and community impact. Rooted in Tribal values and driven by guest experience, WarHorse aims to create premier destinations that elevate entertainment in the region.

Our work is guided by our core NATIVE values:

Native American Owned & Proud – Serving the Winnebago Tribe of Nebraska.

Accountable – To always do what’s right.

Team-Focused – For inclusive progress.

Innovative – In creating solutions.

Visionary – In our purpose and direction.

Excellence – Through learning and performance.

Position Summary

The Beverage Shift Supervisor assists in managing the beverage service team and operations during an assigned shift. This position supports exceptional guest satisfaction through effective team training, operational oversight, and a hands‑on, lead‑by‑example management approach.

The Beverage Shift Supervisor helps ensure appropriate staffing, inventory availability, cash‑handling compliance, beverage service quality, and adherence to company policies and applicable regulations while supporting the Food & Beverage Manager.

Key Responsibilities

• Practice, support, and maintain the Mission, Vision, and Values of WarHorse Gaming.
• Provide the tools, training, communication, and supplies necessary for the beverage team to deliver exemplary guest service.
• Assist in scheduling beverage team members to ensure appropriate coverage during regular operating hours and special events.
• Monitor par levels and daily inventory of supplies.

  Qualifications & Experience

  Required:

  • Must be 19 years of age or older.
  • Associate degree or equivalent related experience.
  • Three (3) years of experience in food and beverage management, with a minimum of one (1) year in a supervisory capacity in a high-volume beverage gaming operation that includes banquets, entertainment, multiple bars, and restaurants.
  • Proficiency with Microsoft Office Suite or related software.
  • Strong point‑of‑sale (POS) operational and programming experience.
  • Knowledge of government health, hotel, or food service regulations.
  • Proficiency in operational financial management, accountability, and budgeting.
  • Ability to secure and maintain a Nebraska Gaming License.
  • ServSafe certification.
  • TIPS Alcohol Awareness certification.
  • Responsible for selling, serving, or distributing alcoholic beverages and/or exercising comp authority.

  Core Competencies:

  • Forecasting and Cost Analysis
  • Building and Developing Successful Teams
  • Strategy and Problem Solving
  • Consultative Communication
  • Emotional Intelligence
  • Relationship Building
  • Goal Achievement

  Work Environment & Physical Requirements

  • This position operates in a high-volume hospitality and entertainment environment.
  • Requires the ability to work varying schedules based on the business needs of the property.
  • Requires regular interaction with guests, beverage team members, management, and other departments.
  • Requires the ability to perform supervisory and beverage‑service responsibilities during an assigned shift.

  Schedule

  • Due to the unpredictable nature of the hospitality and entertainment industry, team members must be able to work varying schedules to reflect the business needs of the property.
  • Schedule may include varying shifts, weekends, holidays, and special events based on property needs.

  Why Join This Team?

  • A mission‑driven culture dedicated to economic advancement and community impact.
  • Guided by strong NATIVE values and Tribal‑owned purpose.
  • Career stability and opportunities across diverse industries.
  • A collaborative work environment that encourages innovation and professional growth.

  Our Commitment to Diversity

  Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. However, preference may be extended to persons of Indian descent in accordance with applicable laws.