Beverage Supervisor: Lead Bar Team • PTO & Competitive Pay

Riverside Casino & Golf Resort; Iowa; On-site; USD 24,000 - 35,000; Full time

Benefits offered by this job

Job summary

Riverside Casino & Golf Resort in Iowa is seeking a Beverage Supervisor to oversee daily tasks of bartenders, cocktail servers, and barbacks. This role also supports hiring, training, motivating, and directing staff to ensure outstanding guest service.

The Beverage Supervisor will manage labor hours, cash control, and inventory, while promoting a positive team environment and maintaining compliance with state regulations and company policies.

Qualifications

• Must be 21 years of age.
• 1-2 years supervisory experience, or equivalent education and experience.
• 1-year bartending and/or serving experience.
• Excellent interpersonal and supervisory skills.

Responsibilities

• Provide exceptional guest service to all customers.
• Manage labor hours, cash control, and inventory.
• Promote a positive work environment and team building.
• Support and enable staff to meet guests’ needs and requests.
• Assist with employee reviews and evaluations.
• Schedule bartenders, cocktail servers, and barbacks while meeting payroll cost.
• Track employee hours using Attendance Enterprise.
• Handle cut-offs and slow-downs in conjunction with Security for a customer interaction involving violation of the alcohol SOP.
• Bartend and/or serve beverages when necessary.
• Attend required training including TIPS Certification.
• Ensure all Iowa Department of Health, Internal controls, and government rules and regulations are followed.
• Document activities, equipment problems, alcohol violations, and employee concerns daily.
• Conduct periodic physical inventories, including rotation, par levels, and discontinue relevant inventory items.
• Work with vendors to ensure proper delivery of orders and special requests.
• Smile and make eye contact with guests and employees.
• Evaluate and track costs associated with beverage production, and recommend changes or corrective action if necessary.
• Maintain quality and organization of beverage service for all outlets.
• Perform other duties deemed necessary by management.

Job description

Riverside Casino & Golf Resort in Iowa is seeking a Beverage Supervisor to oversee daily tasks of bartenders, cocktail servers, and barbacks. This role also supports hiring, training, motivating, and directing staff to ensure outstanding guest service.

The Beverage Supervisor will manage labor hours, cash control, and inventory, while promoting a positive team environment and maintaining compliance with state regulations and company policies.