Beverage Supervisor

ilani, Inc.; Ridgefield (WA); On-site; USD 25,000 - 36,000; Full time

Job summary

ilani, Inc. is seeking a Beverage Department Supervisor in Ridgefield, WA to lead 8–34+ staff per shift and ensure exceptional guest service. You will mentor new hires, enforce alcohol service guidelines, and coordinate schedules to meet business needs.

The role requires 2 years of beverage service experience and strong interpersonal skills. Must pass health and safety measures and be able to lift 50 lbs. Starting wage is $22.33 per hour.

Qualifications

• Two years alcohol beverage server or bartender experience in a high-volume environment (casino preferred).
• Excellent interpersonal and communication skills with ability to foster a supportive team.
• Ability to work varied shifts, lift up to 50 lbs, and stand for long periods.

Responsibilities

• Promotes superior guest service and maintains a positive culture aligned with ilani values.
• Facilitates introductory training and mentorship for new hires; oversees staff schedules.
• Directs Leads and Trainers to ensure top-quality guest service and alcohol service compliance.
• Maintains inventory and asset management for beverage products; conducts evaluations as required.
• Participates in monthly planning meetings and supports special events scheduling for beverage staff.

Skills

Interpersonal skills

Team leadership

Mentorship

Communication

Education

High School Diploma or GED

Job description

**Position Summary:**Responsible for the daily activities of beverage department personnel. Performs special services as required. Partners with peers to promote effective communication, teamwork, and the core value of ilani.**Primary Duties and Responsibilities:*** Promotes superior guest service.* Maintains, and perpetuates a positive organizational culture according to the principles of the Spirit of Tâlícn and the Core Values of ilani.* Facilitates all introductory training and mentorship to new hires.* Communicates and inspects all policies and standards for consistency of service.* Creates and manages all schedules and supervises staff ranging from 8 to 34 or more daily by shift depending on level of business.* Directs the work of Leads and Trainer daily to assist with service to guests.* Ensures Alcohol service guidelines are followed, including decisions on continuing the service of alcohol to guests.* Maintains Inventory and Asset Management of all Beverage products.* Conduct probationary and annual evaluations of hourly team members as instructed* Creates Special Events schedules for Bartenders, Servers, Bar Backs.* Recommends hiring as well as termination decisions in conjunction with disciplinary process; with recommendations to be given particular weight.* Must possess excellent inter-personal skills with an ability to foster a supportive and enabling team environment.* Coaches and Counsels team members as required.* Attends monthly planning meetings as required.* Maintains confidentiality of sensitive information.* Other duties and special projects as assigned.**Minimum Qualifications:*** High School Diploma / GED; Recognized Equivalent of a High School Diploma (RED) or Foreign High School Diploma (FHD).* Two (2) years alcohol beverage server or bartender experience in a high-volume, preferably casino floor environment.* Must possess excellent interpersonal skills with an ability to foster a supportive and enabling team environment.* Must be able to work various shifts and flexible hours.* Must possess excellent communications skills.* Must be able to work various shifts and flexible hours.* Must be able lift 50lbs, bend, reach and stand for 8 hours.* Must be willing to work in a smoking environment.* Must be willing to adhere to company health and safety measures.**Work Shift:****Wages:**This role offers a starting wage of $22.33 per hour. Candidates with relevant experience may be placed higher within the established pay range.