Beverage Station Field Sales & Delivery Representative

Farmer Bros. USA; Lee's Summit (MO); On-site; USD 21,000 - 30,000; Full time

Job summary

Farmer Brothers is seeking a Beverage Station Field Sales & Delivery Representative to deliver, stock, and merchandise beverage stations on a daily route. You will clean equipment, perform daily quality checks, and handle on-route invoices and inventory.

This role combines customer service with sales opportunities while supporting warehouse tasks and basic equipment adjustments. The position emphasizes proactive, independent work with strong communication and relationship-building skills to

Qualifications

• High school diploma or equivalent is required.
• Experience with route deliveries preferred.
• Customer service background preferred.
• Mechanical aptitude with basic tools is a plus.
• Strong communication and active listening skills are essential.
• Independent, proactive worker with sound judgment.
• Relationship-building skills help identify opportunities quickly.

Responsibilities

• Deliver, stock, rotate, and merchandise beverage station products at each stop.
• Clean equipment, verify functionality, and perform at least one daily CQC (Cup Quality Check).
• Service every account on the daily route; ensure on-time delivery and station readiness.
• Own on-route administration: invoices, inventory control, and collections.
• Drive revenue per stop by filling distribution voids and executing promotions.
• Assist with inventory cycle counts, warehouse tasks, and customer-related projects.
• Learn brewing systems and perform basic adjustments or light repairs.
• Use the Farmer Brothers Way to Sell and make opportunistic sales calls when time allows.

Skills

Route delivery

Customer service

Foodservice experience

Mechanical aptitude

Communication

Independent worker

Relationship builder

Education

High school diploma or equivalent

Job description

Beverage Station Field Sales & Delivery RepresentativeJoin a team that keeps workplaces running. In this field-based role, you’ll deliver and sell coffee, tea, and related products, service beverage stations to company standards, and provide route relief when needed—all while creating loyal customers.Workday BasicsSchedule: Monday–Friday, 7:00 a.m.–4:00 p.m. (overtime as needed)Driving Requirements: Valid driver’s license and a successful DOT physicalClean, strong driving recordYour ImpactDeliver, stock, rotate, and merchandise beverage station products at each stop.Clean equipment, verify functionality, and perform at least one daily CQC (Cup Quality Check).Escalate service or account concerns to the ASM (Area Sales Manager) quickly and professionally.Service every account on the daily route schedule; ensure on-time delivery and station readiness.Own on-route administration: invoices, inventory control, and collections.Drive Revenue per Stop by filling distribution voids, executing seasonal/LTO promotions, applying pricing actions, and maintaining station standards.Surface inefficiencies, dissatisfaction, or growth opportunities to the ASM during route relief.Assist with inventory cycle counts, warehouse tasks, and customer-related projects as assigned.Learn brewing systems and perform basic adjustments or light repairs.Consistently use the Farmer Brothers customer call process (The Farmer Brothers Way to Sell); make opportunistic sales calls when time allows.Support other warehouse, A/R collections, and customer service tasks as needed.What You BringHigh school diploma or equivalentRoute delivery experience (preferred)Customer service background (preferred)Foodservice experience (desired)Mechanical aptitude with company tools, hardware, and softwareStrong communicator and active listener who assesses needs effectivelyProactive, independent worker with sound judgment and strong decision-makingRelationship-builder who identifies issues and opportunities quicklyPay Transparency & BenefitsWe are committed to pay transparency and competitive rewards. Compensation for this role varies with experience and qualifications.We adjust base pay by location to reflect cost-of-living differences. Employees in higher-cost markets may receive a geographic premium informed by local data and economic trends.If applicable, we’ll discuss your specific salary during the hiring process based on your work location.Comprehensive benefits package may include health insurance, retirement plans, and paid time off.Our PTO program provides at least the total hours and pay required by applicable state or local laws where we operate.Questions about our compensation practices, including location-based pay? Contact Farmer Brothers HR.Our CommitmentEqual Opportunity Employer / Veterans / Disabled