Beverage Shift Supervisor, Gaming Venue

Ho--chunk,-Inc; Omaha (NE); On-site; USD 26,000 - 36,000; Full time

Benefits offered by this job

401(k) with Immediate Vesting & Co

Vacation, Holiday & Sick Days

Quarterly Incentive Program

Federal Employees Medical Coverage

Job summary

Ho-Chunk, Inc. and WarHorse Gaming Omaha, LLC are seeking a Beverage Shift Supervisor to lead the beverage service team during assigned shifts. You will train staff, manage operations, handle inventory, and ensure strict adherence to policies and guest satisfaction.

Responsibilities include scheduling, cash handling, compliance with training, and implementing drink promos. This role supports the Food & Beverage Manager in delivering top-tier hospitality at our Omaha property.

Qualifications

• Must be 19 years of age or older.
• Associate degree or equivalent related experience.
• Three (3) years of experience in food and beverage management, with a minimum of one (1) year in supervisory capacity in a high-volume beverage gaming operation.
• Proficiency with Microsoft Office Suite or related software.
• Strong point-of-sale (POS) operational and programming experience.
• Knowledge of government health, hotel, or food service regulations.
• Proficiency in operational financial management, accountability, and budgeting.
• Ability to secure and maintain a Nebraska Gaming License.
• ServSafe certification.
• TIPS Alcohol Awareness certification.

Responsibilities

• Practice, support, and maintain the Mission, Vision, and Values of WarHorse Gaming.
• Provide the tools, training, communication, and supplies necessary for the beverage team to deliver exemplary guest service.
• Assist in scheduling beverage team members to ensure appropriate coverage during regular operating hours and special events.
• Monitor par levels and daily inventory of supplies.
• Maintain beverage inventory and supplies in accordance with business demands.
• Participate in weekly inventory and assist the Beverage Manager with weekly and monthly orders.
• Ensure payment and/or comp authorization is received upon service of all food and beverage items.
• Assist food and beverage staff with proper cash-register balancing at the end of each shift and report discrepancies to Finance.
• Ensure prompt, efficient, friendly, and quality beverage service and preparation for all guests.
• Comply with S.M.A.R.T. or T.I.P.S. training requirements.
• Authorize comp transactions.
• Participate in developing drink specials and promotions.
• Stay current with beverage service and offering trends.
• Attend periodic meetings and training sessions and ensure beverage team members are compliant with required training and certifications.
• Comply with all department rules, regulations, policies, procedures, internal controls, and applicable local, state, and federal rules and regulations.

Skills

POS operations

Team leadership

Budgeting

Customer service

Education

Associate degree or related experience

Tools

Microsoft Office

Job description

Ho-Chunk, Inc. and WarHorse Gaming Omaha, LLC are seeking a Beverage Shift Supervisor to lead the beverage service team during assigned shifts. You will train staff, manage operations, handle inventory, and ensure strict adherence to policies and guest satisfaction.

Responsibilities include scheduling, cash handling, compliance with training, and implementing drink promos. This role supports the Food & Beverage Manager in delivering top-tier hospitality at our Omaha property.