Beverage Shift Manager

Rivers Casino; City of Schenectady (NY); On-site; USD 65,000 - 80,000; Full time

Job summary

A leading company in the hospitality industry seeks a Shift Manager for Beverage services, responsible for overseeing bartenders and ensuring the highest standards of service. The ideal candidate will have a strong background in beverage management, excellent communication skills, and the ability to lead a team effectively. Join us to enhance the guest experience while maintaining operational excellence.

Qualifications

• Available to work flexible shifts, weekends, and holidays.
• Two or more years of related experience in a high-volume environment preferred.
• Certification in Food Sanitation Management required within 120 days.

Responsibilities

• Supervise activities of bartenders and beverage servers during shifts.
• Ensure compliance with health and safety standards.
• Hire, train, and manage staff according to company policies.

Skills

Interpersonal communications

Knowledge of beer, wine, and spirits

Understanding of liquor laws

Education

High school diploma or equivalent

Job description

Summary: Responsible for supervising the activities of all bartenders, beverage servers, and bar attendants during a shift, ensuring all functional job duties are performed according to established company policies.

Job Title: Shift Manager Beverage

Department: Food & Beverage

Reports To: Asst. Food and Beverage Director

FLSA Designation: Exempt

License Type: Gaming

Salary Range: $65,000-$80,000

Essential Job Functions:

• Responds to guest and employee needs and resolves complaints and issues
• Inspects food and beverage outlets and observes workers and patrons to ensure compliance with occupational, health, and safety standards
• Ensures compliance with liquor control regulations
• Ensures bars are stocked, cleaned, and properly staffed
• Controls labor and operating expenses
• Schedules and directs staff in the performance of work assignments
• Maintains high food, service and health and safety standards
• Maintains high visibility in the outlets
• Ensures compliance with regulatory controls both internal and external including but not limited to state and federal laws
• Hires, trains, and manages staff in accordance with organizational and approved departmental standards, policies, and programs
• Assists trainers in properly training new team members
• Maintains professional grooming and appearance and acts as a role model according to established grooming and appearance policy
• Ensures all guests receive superior service
• Performs all other duties as assigned

Qualifications:

• Must be 21 years or older
• High school diploma or equivalent
• Two or more years related experience, in a high-volume preferred
• Knowledge of state liquor laws
• Must be available to work flexible shifts, weekends, and holidays
• Adequate knowledge of beer, wine, and spirit offerings and industry trends is required
• Must possess outstanding interpersonal communications skills to effectively interface with guests, supervisors, and team members
• Must be able to understand and communicate Material Safety Data Sheets to all team members
• Must have successfully completed and maintain certification in Food Sanitation Management within 120 days of employment
• Ability to be a TEAM player
• Ability to obtain and maintain all necessary licensing

Working Conditions:

• Regularly required to see, talk, and hear; use hands to finger, handle, or feel and reach with hands and arms; stand and walk
• Must occasionally lift and lift to 25 pounds
• Frequently required to stoop, crouch, or kneel
• Ability to interact with others while maintaining a courteous and positive demeanor
• Exposure to high noise level

Qualifications

Skills

Behaviors

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Motivations

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Education

Experience

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.