Beverage Server (On-Call)

PENN Entertainment, Inc.; Northern (KY); Hybrid; USD 17,000 - 25,000; Full time

Benefits offered by this job

Health benefits Day 1

Referral bonus

Meal program

Discounted transport

Hotel discounts

Education reimbursement

Career development

Job summary

Ameristar Casino Resort Spa in Northern Kentucky is hiring a cocktail server to greet guests, take beverage orders, and ensure timely service in a fast-paced casino setting.

You will maintain cleanliness, upsell cocktails, follow cash handling procedures, and comply with TIPS training for responsible alcohol service.

Benefits include day-one medical coverage, 401(k) matching, annual bonus, education reimbursement, and employee discounts; eligibility varies by position.

Qualifications

• 1 year cocktail server experience preferred.
• Cash handling experience required.
• Must have completed a TIPS training class.
• Colorado/ Gaming license/Beverage license as applicable.
• Flexible schedule required.
• Effective communication with coworkers and supervisors.

Responsibilities

• Greet guests with a smile and pleasant greeting.
• Maintain clean and stocked bars/self-serve stations.
• Familiarize cocktails and prices for proper ordering.
• Serve assigned section in proper order.
• Follow cash handling procedures in F&B.
• Adhere to safety rules and upsell cocktails.

Skills

Cash handling

TIPS training

Customer service

Communication

Mobility

Education

TIPS certification

Job description

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Position is open until filled

Ameristar Casino Resort Spa offers Team Members:

Now hiring candidates 18 or older for all positions, including gaming licensed positions (Must be 21 or older for Beverage Server, Barback, Bartender)

• Health Benefits Insurance package effective Day 1: Medical, Dental, Vision, Life, and Short-Term Disability for FT team members
• $700 Referral Bonus Program ($350 at 90 days $350 at 6 months) – for Team Members who refer new applicants
• Discounted Casino bus tickets
• Discounted RTD EcoPass
• Hot meal served by the Leadership Team once a month
• 20%discount for Starbucks, Ara Spa, and all food outlets
• 100%Colorado Gaming License reimbursement after90days of employment
• Hotel discounts available at all43 PENNproperties, plus discounts on goods and services
• Education reimbursement program and Annual Scholarship Program
• Career development opportunities

Responsibilities

• Greet guests with a smile and a pleasant greeting
• Conduct oneself in a manner that reflects a positive and professional image.
• Keep Bars and self-serve stations clean and stocked as well as any additional duties that are assigned by leadership.
• Responsible for familiarization of cocktails and prices to ensure proper ordering and expedition of beverage orders.
• Serve your assigned section in the proper order of arrival with exceptions in common sense situations or as ordered by your supervisor.
• Follow all cash handling procedures of the F&B department.
• Practice and observe safety rules and regulations and encourage others to do the same.
• Inform immediate supervisor if a critical supply or service situation should arise.
• Observe and anticipate guests’ needs.
• Suggest and up-sell cocktails.
• Responsible for following the calling order when ordering cocktails.
• Ensure you are following your TIPS training for responsible alcohol service at all times.

Requirements

• One (1) years’ experience as a cocktail server in a fast-paced environment preferred.
• Must have cash handling experience.
• Must have successfully complete a TIPS (responsible service of alcohol) training class.
• Must have a Colorado Support Gaming License.
• Must be able to handle a flexible schedule.
• Able to communicate effectively with co‑workers and supervisors.
• Must have excellent customer service skills.
• Must have excellent communication skills.
• Mobility and dexterity to carry and serve a tray of beverages weighing around fifteen pounds.