Beverage Server - Full Time

ViziRecruiter,LLC.; Dayton (OH); Hybrid; USD 17,000 - 25,000; Full time

Job summary

PENN Entertainment in Dayton is seeking a friendly, energetic Beverage Server to create a fun, welcoming atmosphere for guests in a fast-paced casino environment. You will provide personalized service, greet guests by name, promote events, and ensure timely, accurate beverage service while upholding safety and appearance standards.

Requirements: 21+, excellent customer service in English, money handling, ability to lift 20–25 lbs, and must work nights/weekends/holidays.

Qualifications

• Must be 21 years of age.
• Must enjoy hosting others and have an outgoing attitude.
• Comfortable initiating conversations and creating a fun environment.
• Read, write, understand and speak English.
• Excellent customer service/communication skills.
• Count money and make change accurately.
• Learn tray service and cocktail ingredients.
• Able to work nights, weekends, holidays and overtime.
• Maintain professional appearance as per policy.
• Physically mobile and able to lift up to 25 lbs.

Responsibilities

• Foster a fun environment for guests and co-workers.
• Be a gracious host to all guests and team members.
• Promote gaming events and programs.
• Provide fast, friendly, professional beverage service; present drinks to guests.
• Monitor guest alcohol consumption according to guidelines.
• Take drink orders, coordinate with bartender, assist in drink prep.
• Handle money according to procedure.
• Work well with beverage staff and supervisors; keep workstation clean and stocked.

Skills

Customer service

English proficiency

Guest interaction

Money handling

Professional appearance

Education

High school diploma or equivalent

Job description

Introduction

...

Overview

We’re always looking for talent that believes in having fun. At PENN Entertainment, you’ll get to be a part of an exciting industry, where the days and nights are fast paced. You’ll work with an incredibly diverse set of coworkers driven by their enthusiasm for helping people find and have more fun. You’ll also get to work at a company that cares about your career growth and will help you get the support you need to expand your possibilities.

Initial placement within the salary range is based on an individual's relevant knowledge, skills, and experience. Base salary is just one component of our competitive Total Rewards package, which includes wellness programs designed to support our team members' financial, physical, and mental well-being. Specific benefits—such as day-one medical coverage, 401(k) matching, and annual performance bonus—may vary by position. Paid time off is earned according to the local policy and increases with the length of employment.

Responsibilities

• Responsible for fostering a fun environment
• Responsible for being a gracious host to all guests and co-workers
• Responsible for promoting a positive influence in the community and participating in company-sponsored events
• Provides personalized service and uses guest name
• Resolves service problems according to guidelines
• Serves as ambassador of goodwill while working and at customer and public relations functions; appears in publicity photos
• Promotes gaming events and programs
• Provides fast (20 minute or less round time), friendly, professional beverage service to gaming guests; carries full trays on every round
• Monitors guest consumption of alcohol and intervenes as needed according to guidelines
• Takes drink orders, communicates with bartender, assists in the preparation of drinks and presents drinks to guests
• Handles money according to procedure
• Works well with others, especially beverage servers, bartenders, barbacks, beverage supervisor, and gaming supervisor
• Maintains clean and stocked workstation

Requirements

• Must be 21 years of age
• Must enjoy hosting others
• Must have an outgoing, energetic and enthusiastic attitude
• Must be comfortable initiating conversations and creating a fun environment with our guests
• High school diploma or equivalent
• Read, write legibly, understand and speak English
• Excellent customer service/communication skills
• Count money and change correctly
• Know or is able to learn tray service, cocktail ingredients
• Available to work required schedule which may include nights, weekends, holidays and overtime as needed
• Must meet professional appearance standards as prescribed by company policy
• Must be physically mobile with reasonable accommodation
• Must be able to respond to visual and oral cues
• Must be able to lift and carry 20 lbs. (full cocktail tray) for extended periods of time
• Able to work at a fast pace in often crowded/noisy environment
• Physically mobile with reasonable accommodations including ability to push, pull, carry and lift up to 25 lbs., and the ability to push, pull, reach, bend, twist, stoop, stack, crouch, kneel and balance when performing job duties in varying work areas such as confined spaces