Assistant Manager, Beverage

Seminole Brighton Bay Hotel & Casino; Okeechobee (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Seminole Brighton Bay Hotel & Casino in Florida seeks a Beverage Department Supervisor to oversee all beverage staff and ensure a positive guest experience across restaurants and bars.

The role requires 3–5 years supervisory experience in restaurant/lounge settings, a BA in FBM preferred, TIPS certification, and strong Excel/Info Genesis skills; responsibilities include cost control, menu changes, and staff training. Background checks will be conducted.

Qualifications

• BA in Food & Beverage Management or related field preferred.
• 3–5 years of restaurant/lounge supervisory experience preferred.
• TIPS certification required.
• proficient knowledge of Microsoft Excel and Microsoft Word.
• Working knowledge of Info Genesis preferred.

Responsibilities

• Oversee all food and beverage staff.
• Analyze food and beverage data.
• Identify business needs and implement solutions to improve operations, costs, or revenue.
• Work with Beverage Manager to develop controls for all department phases.
• Assist with menu changes based on product mix reviews and guest feedback.
• Ensure department supports casino by providing outstanding service to VIP guests.
• Institute cost control procedures and standards of performance.
• Counsel, train, and guide assigned personnel.
• Develop/implement operating standards where necessary.
• Communicate with management and other departments about POS needs.
• Provide project leadership and management as assigned.
• Address guest complaints promptly and correct issues when possible.

Skills

TIPS certified

Mathematics

Microsoft Excel

Microsoft Word

Education

Bachelor of Arts in Food & Beverage Management

Tools

Microsoft Excel

Info Genesis

Job description

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description

Incumbent is responsible for assisting in the efficient and effective operation of the Beverage Department to provide a positive guest experience.

Essential Job Functions

May include but are not limited to:

• Oversee all food and beverage staff
• Analyze food and beverage data
• Identifies and defines business needs and implements solutions which may result in beneficial changes in the operation of the restaurant, improvement in the restaurant’s impact or interaction with customers, improvement in the restaurant’s ability to reduce or contain costs or generate additional revenue.
• Works in conjunction with the Beverage Manager and directs the development and administration of controls for all phases of the Department in an economical and profitable manner while maintaining established standards.
• Assist with menu item changes based on product mix reviews and guest feedback.
• Ensures that the Department supports the casino by providing outstanding service to VIP guests in the restaurant and during special events.
• Institutes cost control procedures and standards of performance.
• Counsels, guides, trains, and instructs assigned personnel in the proper performance of their duties.
• Works with manual and automated systems and develops or implements procedures, formats, budgets, testing, training and documentation.
• Staff replacement within the guidelines of the department.
• Develops and implements operating standards where necessary.
• Communicates with management, other departments, and designated personnel to address the needs of the POS system.
• Provides project leadership and project management as assigned
• Acts immediately on all customer complaints to insure that a correction is made whenever possible.
• Assist in guest security- authorized guests only are utilizing the bars.

Qualifications

• Bachelor of Arts in Food & Beverage Management or related field and three to five (3-5) years of restaurant/lounge supervisory experience is preferred, or an equivalent combination of education and/or work experience.
• Must be TIPS certified, and possess basic mathematical skills to include ability to add, subtract, multiply and divide specific to positions responsibilities.
• Proficient knowledge of software programs such as Microsoft Excel and Microsoft Work.
• Working knowledge of Info Genesis preferred.

Work Environment

• Must be able to work in a smoking environment
• Regularly required to stand or walk, use hands to finger, handle or feel; reach with hands and arms; and talk or hear
• Specific vision abilities required by this job include close, distance, color, peripheral vision and depth perception.
• Position required bending, lifting and carrying supplies and equipment up to 50 pounds. With assistance, required to lift or carry items in excess of 50 pounds, push or pull carts and/or furniture weighing several hundred pounds.

Closing

As part of Seminole Gaming’s employment process, final candidates will be required to obtain gaming licensure by completing a background check with Seminole Gaming Compliance and Regulations, prior to an offer being extended. These background checks may include, but are not limited to:

• Credit Check
• Criminal Background Check
• Drug Screen

For a listing of all opportunities at Seminole Gaming, please go to www.gotoworkhappy.com.

#indeedbrighton

Disclaimer

While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

The Company gives preference in all of its employment practices to Native Americans. First preference in hiring, promoting and in all other aspects of employment is given to members of the Seminole Tribe who meet the job requirements. Second preference is given to members of other federally recognized Native American Tribes who meet the job requirements.