Beverage Server - Casino Service Bar

Hard Rock Hotel Cancun; Bristol (TN); On-site; USD 20,664 - 34,440; Part time

Job summary

Hard Rock Hotel & Casino Bristol is seeking a Beverage Server for the Casino Service Bar. You will take orders, serve drinks, collect payments, and clear tables while delivering memorable guest experiences.

Applicants must have a High School diploma or equivalent, valid Food Handlers Card, Liquor License, and Gaming Badge, with the ability to work a flexible part-time schedule in a busy, smoke-filled environment.

Qualifications

• High school diploma or equivalent required.
• Must have Food Handlers Card, Liquor License and Gaming Badge.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced, smoky environment.
• Able to lift up to 10 pounds and stand for extended periods.

Responsibilities

• Take beverage orders and serve drinks promptly.
• Process payments and settle guest checks.
• Maintain a clean, organized service bar area.
• Provide friendly, proactive guest service and upsell.
• Assist with other duties as needed by F&B Manager.

Skills

Oral communication

Interpersonal skills

Positive attitude

Guest service mindset

Education

High school diploma or equivalent

Tools

Food Handlers Card

Liquor License

Gaming Badge

Job description

## Beverage Server - Casino Service BarApplylocations: Hard Rock Hotel & Casino Bristoltime type: Part timeposted on: Posted Yesterdayjob requisition id: R9780Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits **POSITION SUMMARY:**The incumbent in this position is responsible for providing prompt and courteous service to all guests, including taking orders, suggestive selling, serving beverages, and clearing tables. This position is instrumental in creating an environment and executing service that blows our guests away. The Servers – Casino Service must continually seek opportunities to create memories by anticipating needs, exceeding expectations, and building relationships.**ESSENTIAL FUNCTIONS:***(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)** Creates an atmosphere that induces guests to make Hard Rock Casino Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.* Takes customer drink orders, serves drinks and collects monies in a courteous and efficient manner.* Adheres to food and beverage policies and State Liquor Laws.* Completes all required set-up duties on time.* Keeps station clean at all times.* Promotes positive customer relations.* Responsible for the receipt of monies and settlement of guests checks.* Performs all other related and compatible duties as assigned by the Food and Beverage Manager.**EDUCATION AND /OR EXPERIENCE REQUIREMENTS:***(Related education and experience may be interchangeable on a year for year basis)*High school diploma or equivalent required.**ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):*** Must have valid Food Handlers Card, Liquor License, and Gaming Badge when working.* Must have good oral communication skills.* Interpersonal skills must include a positive, friendly and outgoing attitude, common courtesy towards others and the ability to deal successfully with stressful situations.* Must be able to lift up to ten (10) pounds frequently throughout shift.* Must be willing to work a flexible schedule.* Must have the ability to withstand noisy and smoke filled environments.* Must be able to sit 20% of shift and walk 80% of shift.**EMPLOYMENT PROCESS:**Hard Rock's employment process requires candidates to obtain gaming licensure by successfully completing a background check prior to beginning employment. The background check may include, but is not limited to:* Credit Check* Criminal Background Check* Drug Screen **PAY RANGE:** $2 - $25/Hourly