Assistant Manager, Beverage

Hard Rock Hotel Cancun; Bristol (TN); On-site; USD 47,500 - 64,200; Full time

Job summary

Hard Rock Hotel & Casino Bristol is seeking an Assistant Manager – Food & Beverage to guide front‑of‑the‑house operations in a fast‑paced casino setting. You will lead, train, and schedule teams while ensuring service quality, profitability, and guest satisfaction.

This full-time role requires 21+ years old, gaming licenses, background check, and willingness to work nights, weekends, and holidays; experience opening new outlets is a plus, and the compensation ranges from $47,500 to $64,200

Qualifications

• High school diploma or equivalent with six (6) years of restaurant experience, including two (2) years in a supervisory role; or Bachelor’s degree in a related field with three (3) years of restaurant experience, including one (1) year in a supervisory role
• Must be at least 21 years of age
• Ability to obtain and maintain required gaming licenses and certifications
• Successful completion of background check and drug screening
• Experience opening new properties or outlets preferred

Responsibilities

• Support daily front-of-the-house operations to ensure service quality, efficiency, and profitability
• Promote a guest-focused environment that encourages repeat visitation
• Hire, train, schedule, coach, and supervise team members
• Assist with labor management, scheduling, inventory, and budgeting
• Monitor guest satisfaction and operational performance; implement improvements as needed
• Partner with leadership on food cost controls, forecasting, and promotions
• Ensure compliance with all federal, state, local, and gaming regulations
• Resolve and document guest concerns and service recovery actions
• Support special events and assist across all Food & Beverage outlets as needed
• Perform other duties as assigned

Skills

Leadership

Staff training

Guest service

Budgeting & scheduling

Education

High school diploma or equivalent

Bachelor’s degree in related field

Job description

## Assistant Manager, BeverageApplylocations: Hard Rock Hotel & Casino Bristoltime type: Full timeposted on: Posted Todayjob requisition id: R10095Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits **Assistant Manager – Food & Beverage**The Assistant Manager – Food & Beverage supports the daily operation of front‐of‐the‐house Food & Beverage outlets within a fast‐paced casino environment. This role assists with team leadership, guest service excellence, operational efficiency, and regulatory compliance while supporting departmental goals and profitability. This is a full time position (40+ hrs weekly).**Essential Functions**Essential duties may be performed with or without reasonable accommodation in accordance with applicable laws.* Support daily front‐of‐the‐house operations to ensure service quality, efficiency, and profitability* Promote a guest‐focused environment that encourages repeat visitation* Hire, train, schedule, coach, and supervise team members* Assist with labor management, scheduling, inventory, and budgeting* Monitor guest satisfaction and operational performance; implement improvements as needed* Partner with leadership on food cost controls, forecasting, and promotions* Ensure compliance with all federal, state, local, and gaming regulations* Resolve and document guest concerns and service recovery actions* Support special events and assist across all Food & Beverage outlets as needed* Perform other duties as assigned**Minimum Qualifications**Education and experience may be substituted on a year‐for‐year basis:* High school diploma or equivalent with **six (6) years** of restaurant experience, including **two (2) years** in a supervisory role; **or*** Bachelor’s degree in a related field with **three (3) years** of restaurant experience, including **one (1) year** in a supervisory role**Additional Requirements*** Must be at least **21 years of age*** Ability to obtain and maintain required gaming licenses and certifications* Successful completion of background check and drug screening* Experience opening new properties or outlets preferred**Work Environment & Scheduling*** Indoor casino, restaurant, and bar environments* Exposure to noise, crowds, lighting changes, and guest activity* Some areas may permit smoking where allowed by law* Schedule may include nights, weekends, holidays, and special events **PAY RANGE:** $47,500 - $64,200/Salary