Beverage Server - Casino Service Bar

Hard Rock International; Bristol (VA); On-site; USD 2,755 - 34,440; Part time

Job summary

Hard Rock International is seeking a part-time Beverage Server for the Casino Service Bar at Hard Rock Hotel & Casino Bristol. You will take drink orders, serve beverages, and ensure guest satisfaction in a lively casino environment.

This role requires a high school diploma or equivalent, valid Food Handlers Card, Liquor License, and Gaming Badge. You will work in a fast-paced setting with a focus on courtesy, accuracy, and guest relations.

Qualifications

• High school diploma or equivalent required.
• Must have Valid Food Handlers Card, Liquor License, and Gaming Badge.

Responsibilities

• Take customer drink orders and serve beverages in a courteous and efficient manner.
• Adhere to state liquor laws and casino policies.
• Keep station clean and organized; handle money and settle guest checks.
• Provide prompt, friendly service to guests and contribute to a positive guest experience.

Skills

Customer service

Oral communication

Interpersonal skills

Flexible schedule

Positive attitude

Education

High school diploma or equivalent

Job description

## Beverage Server - Casino Service BarApplylocations: Hard Rock Hotel & Casino Bristoltime type: Part timeposted on: Posted Yesterdayjob requisition id: R10195Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status. To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits The incumbent in this position is responsible for providing prompt and courteous service to all guests, including taking orders, suggestive selling, serving beverages, and clearing tables. This position is instrumental in creating an environment and executing service that blows our guests away. The Servers – Casino Service must continually seek opportunities to create memories by anticipating needs, exceeding expectations, and building relationships. This position is a hourly tipped position, $7.25 plus tips.**ESSENTIAL FUNCTIONS:***(These functions are intended as a general illustration of the work performed in this job classification and are not all inclusive for this position)** Creates an atmosphere that induces guests to make Hard Rock Casino Bristol their choice for gaming entertainment; responsible for actively building and retaining guest relations and acts as a mentor to team members in order to provide superior guest service.* Takes customer drink orders, serves drinks and collects monies in a courteous and efficient manner.* Adheres to food and beverage policies and State Liquor Laws.* Completes all required set-up duties on time.* Keeps station clean at all times.* Promotes positive customer relations.* Responsible for the receipt of monies and settlement of guests checks.* Performs all other related and compatible duties as assigned by the Food and Beverage Manager.**EDUCATION AND /OR EXPERIENCE REQUIREMENTS:***(Related education and experience may be interchangeable on a year for year basis)*High school diploma or equivalent required.**ADDITIONAL REQUIREMENTS: (Licenses, Certifications, Testing, etc):*** Must have valid Food Handlers Card, Liquor License, and Gaming Badge when working.* Must have good oral communication skills.* Interpersonal skills must include a positive, friendly and outgoing attitude, common courtesy towards others and the ability to deal successfully with stressful situations.* Must be able to lift up to ten (10) pounds frequently throughout shift.* Must be willing to work a flexible schedule.* Must have the ability to withstand noisy and smoke filled environments.* Must be able to sit 20% of shift and walk 80% of shift.**EMPLOYMENT PROCESS:**Hard Rock's employment process requires candidates to obtain gaming licensure by successfully completing a background check prior to beginning employment. The background check may include, but is not limited to:* Credit Check* Criminal Background Check* Drug Screen **PAY RANGE:** $2 - $25/Hourly