Beverage & Restaurant Supervisor — Lead Guest Experience

Grand Hotel Golf Resort and Spa, Autograph Collection; Fairhope (AL); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Health, Dental, and Vision Coverage

401(k) with Company Match

Exclusive Discounts (hotel stays, golf

Exclusive Discounts: Marriott

Growth Opportunities and tuition reimb

Job summary

Grand Hotel Golf Resort & Spa, Autograph Collection on Alabama's Gulf Coast invites qualified candidates to join as Restaurant/Beverage Supervisor. You will lead restaurant and beverage teams, drive excellent guest service, and support daily operations, including training, cash handling, and ensuring cleanliness.

Experience with reservation and room-order systems is a plus. You will contribute to a culture of hospitality with heart and soul, while growing professionally through ongoing training

Responsibilities

• Team Leadership: Provide direction and support to restaurant and beverage associates, ensuring high performance and adherence to service standards.
• Training & Development: Assist with the onboarding and training of new associates, fostering a supportive and growth-oriented work culture.
• Guest Engagement: Interact with guests to ensure dining satisfaction, handle special requests, and resolve issues promptly and professionally.
• Operational Support: Collaborate with management on daily operations, maintain area cleanliness, and oversee cash handling for accurate transactions.
• System Utilization: Use tools like OpenTable for reservations, iRIS for room orders, and Adaco for supply management to support seamless service.

Job description

Grand Hotel Golf Resort & Spa, Autograph Collection on Alabama's Gulf Coast invites qualified candidates to join as Restaurant/Beverage Supervisor. You will lead restaurant and beverage teams, drive excellent guest service, and support daily operations, including training, cash handling, and ensuring cleanliness.

Experience with reservation and room-order systems is a plus. You will contribute to a culture of hospitality with heart and soul, while growing professionally through ongoing training