Beverage/Pool Server - Sundeck Social

White Lodging Services, Inc.; Austin (TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

DailyPay

Shift swapping app

401(k) with company match

Paid time off (PTO) with rollover

Wellness resources

Tuition reimbursement

Discounts on hotel dining and travel

Growth opportunities across properties

EAP

Job summary

Sundeck Social Rooftop Cocktail Server at Hotel Trinity, Austin, TX, offers an opportunity to deliver high-end food and beverage service in a private-club-style rooftop setting.

Join a hotel restaurant team focused on guest connections, flawless service, and a professional, team-oriented environment with pairings and attentive hospitality.

Qualifications

• Must have Food Handlers Certification and TABC Certification.
• Previous server or guest-service experience preferred but not required; training provided.

Responsibilities

• Provide high-quality food and beverage service while connecting with guests.
• Handle setup, side work, and closing duties for smooth operations.
• Maintain knowledge of menu items, ingredients and garnishes.
• Ensure guest satisfaction from first course to final check.
• Process payments (cash, card, digital) and complete end-of-shift paperwork.
• Uphold a neat, professional appearance as a hotel brand ambassador.
• Anticipate guest needs and deliver exceptional hospitality.
• Perform other duties as assigned.

Skills

Outgoing personality

Excellent communication

Team player

Job description

Description

Sundeck Social Rooftop Cocktail Server

Sundeck Social brings private club energy to the rooftop, without the membership card. With access exclusive to hotel guests, every stay unlocks a terrace, a pool, and a community that feels instantly insider.

Reserved for the Checked-In.

Hotel Trinity, launching in late 2026 as the only Marriott Autograph Collection hotel in downtown Austin, is Austin's finest private hideaway. Featuring a guest-only rooftop pool, world-class hospitality amenities with residential appointments, and the city’s most sought-after high-end seafood restaurant and oyster bar, Hotel Trinity offers a luxury boutique experience unlike any other - a place to work, play, and stay out of the fray.

What You’ll Do

• Provide high-quality food and beverage service to all guests - creating personal connections through friendly conversation, intuitive menu suggestions, and a warm, engaging dining atmosphere
• Complete all necessary setup, side work, and closing duties to ensure smooth restaurant and food and beverage operations every shift
• Maintain expert knowledge of all menu items, ingredients, preparation methods, and garnishes - accurately and confidently answering guest questions about food and drink selections
• Ensure consistent guest satisfaction with food quality, beverage presentation, and overall dining experience from the first course to the final check
• Promote teamwork and contribute to a friendly, safe, and professional hotel restaurant work environment
• Accurately process all payment methods - cash, card, and digital - and complete end-of-shift paperwork and reconciliation
• Maintain a neat, professional personal appearance as a brand ambassador for the hotel and restaurant
• Anticipate guest needs and deliver exemplary hospitality that keeps guests coming back
• Perform other duties as assigned

What You’ll Bring

• Previous server, restaurant, or food and beverage customer service experience preferred - not required; we will train the right candidate
• An outgoing, social personality with a genuine passion for delivering exceptional guest service in a hotel restaurant or dining environment
• Excellent communication and active listening skills - you read the table and respond to guest needs before they have to ask
• A positive, can-do attitude and strong team-player mindset - you thrive in a high-volume, fast-paced hotel food and beverage environment
• Ability to handle high-volume service and perform consistently under pressure alongside a collaborative restaurant team
• Physical ability to stand and move at a fast pace for extended periods; flexibility to work weekends and holidays as business needs require
• Food Handlers and TABC Certifications Required

Other information:

What You Can Look Forward To

Enjoy advanced scheduling and the flexibility to swap or pick up shifts easily using our app - perfect for achieving better balance while pursuing your passion in the food and beverage industry!

• DailyPay - get paid when you need it
• Advanced scheduling with easy shift swapping via our app
• Unlimited employee referral bonuses
• 401(k) with company match
• Paid time off (PTO) with rollover
• Complimentary wellness tools
• Leadership development & tuition reimbursement
• Discounts on hotel rooms, dining, and travel
• Growth opportunities across multiple hotel properties in your market
• Employee Assistance Program (EAP)
• Full-time associates also receive:
  • Medical, dental, and vision insurance - starting day 1
  • Life and disability insurance
  • Paid parental leave