Beverage Manager

Avi Resort & Casino; Laughlin (NV); On-site; USD 52,000 - 78,000; Full time

Job summary

Avi Resort & Casino in Laughlin, NV is seeking a Beverage Department leader responsible for day‑to‑day operations and direct supervision of all beverage activities. The role ensures guest experiences meet expectations and handles escalated guest or staff concerns promptly.

Responsibilities include staffing, training, schedule management, standards of service, labor control, pre-shift meetings, bar pars, requisitions, shift openings/closings, nightly reports, guest interactions, and delivering

Responsibilities

• Hire, train, develop, measure performance, discipline, and schedule department staff
• Lead the tactical execution of strategic initiatives under the direction of division leadership
• Establish standards of service within assigned department(s) and ensure achievement
• Monitor and control labor within the department while maintaining adequate coverage in the department based on business demands
• Organizes and conducts pre-shift and departmental meetings to advise staff of forecasted expectations
• Ensure proper pars in all bars
• Enter requisitions (bar orders) properly
• Ensure complete opening/closing of shift, all outlets and side work are maintained and complete
• Handle check errors; run nightly reports
• Interface and handle guest complaints
• Provide outstanding customer service in a timely manner to both guests and fellow team members
• Performs other duties as assigned

Job description

Summary

Responsible for the day to day operation and direct supervision of all activities within the Beverage department. Ensure daily operations and experiences meet guest expectations. Appropriately respond to and manage any escalated departmental concerns and guest and/or employee challenges.

Job Description

Job Description

Summary

Responsible for the day to day operation and direct supervision of all activities within the Beverage department. Ensure daily operations and experiences meet guest expectations. Appropriately respond to and manage any escalated departmental concerns and guest and/or employee challenges.

Essential Functions And Responsibilities

• Hire, train, develop, measure performance, discipline, and schedule department staff
• Lead the tactical execution of strategic initiatives under the direction of division leadership
• Establish standards of service within assigned department(s) and ensure achievement
• Monitor and control labor within the department while maintaining adequate coverage in the department based on business demands
• Organizes and conducts pre-shift and departmental meetings to advise staff of forecasted expectations.
• Ensure proper pars in all bars.
• Enter requisitions (bar orders) properly.
• Ensure complete opening/closing of shift, all outlets and side work are maintained and complete.
• Handle check errors; run nightly reports.
• Interface and handle guest complaints.
• Provide outstanding customer service in a timely manner to both guests and fellow team members
• Performs other duties as assigned