Beverage & Food Outlet Concierge

Arbor Lodging; Milwaukee (WI); On-site; USD 17,000 - 24,000; Full time

Benefits offered by this job

Competitive pay

Hotel and Travel Discounts Worldwide

Free parking in covered structure

Uniform provided

Safety shoe discount

Annual review with increase potential

401(k) with company match

Job summary

Arbor Lodging is seeking a Beverage and Food Outlets Attendant for Renaissance Milwaukee West. Provide guests with friendly, enthusiastic, professional, and timely service across restaurant market, lobby bar, and in-room dining.

Assist in front and back of house duties, maintain outlet cleanliness, and handle payments at the market counter or table. The starting pay is $15.00 per hour, with benefits and hotel discounts available.

Qualifications

• Prior experience in food and beverage position, preferably with cash handling experience
• Positive attitude and excellent communication skills

Responsibilities

• Provide guests with the highest quality of service.
• Take guest orders of market food and beverage items.
• Prepare coffee and specialty coffee beverages to guest order.
• Use observation, intuition, and spontaneity in describing beverage and food items and assisting guest in selection of items, when needed.
• Engage with guest while also ensuring guest line moves swiftly and guest expectations are met (while operating at a register).
• Take, serve (or deliver) beverage and food orders and secure payment (at the market counter or to a guest table within the restaurant, lobby lounge, or to guest room).
• Deliver in-room dining orders promptly, adhering to established company procedures.
• Complete bussing duties of guest tables, as needed; restock condiments, remove debris, clean table, polish utensils, etc.
• Maintain presentation of market display. Organize and restock market as needed.
• Maintain clean and sanitized beverage and food outlets. Wipe up spills, remove debris from counters and surrounding areas, and remove trash. Ensure that restaurant is staged and set for the next meal service.
• Operate cash register and handle cash. Must be apt in handling money, currency, coins (as well as credit card, debit card, and check transactions). Follow proper drawer closing and opening procedures to ensure no miscalculation in counting money. Maintain records regarding transactions on computer.
• Complete Beverage and Food Outlet Attendant duties in various beverage and food outlets, as needed (including restaurant, in-room dining, lobby bar, and club lounge).
• Report to work on time and in proper uniform.
• Practice safety standards at all times.
• Other duties as required.

Skills

Food & beverage experience

Cash handling

Job description

Arbor Lodging is seeking a Beverage and Food Outlets Attendant for Renaissance Milwaukee West. Provide guests with friendly, enthusiastic, professional, and timely service across restaurant market, lobby bar, and in-room dining.

Assist in front and back of house duties, maintain outlet cleanliness, and handle payments at the market counter or table. The starting pay is $15.00 per hour, with benefits and hotel discounts available.