Beverage Equipment Repair Technician

ROYAL GOURMET HOUSE INC; Texas; On-site; USD 28,000 - 39,000; Full time

Benefits offered by this job

401(k) Plan

Paid Time Off

Annual Performance Bonus

Free Company Training

Free Company Apparel

Career Advancement Opportunities

Competitive Compensation

Job summary

Royal Gourmet House Inc. seeks a skilled Beverage Service Technician to provide repair, maintenance, and installation for coffee, cappuccino, and slushie machines.

Join our well-established distribution team delivering excellence for 20 years. You will diagnose, repair, and service equipment, train customers, and maintain detailed service logs while working Monday to Friday, 7:30 AM to 4:00 PM.

Qualifications

• 5+ years of mechanical/electrical beverage equipment service experience.
• Proficiency with hand and power tools; strong troubleshooting and repair skills.
• Excellent communication and customer service; high accountability.
• Valid driver's license with clean driving record; ability to lift up to 50 lb.
• Willingness to train customers and maintain service records.

Responsibilities

• Diagnose, repair, and install beverage equipment; complete service reports promptly.
• Resolve customer issues quickly; follow up to ensure satisfaction; train customers.
• Maintain tools, parts, and equipment on the service vehicle; order parts as needed.
• Collaborate with Field Service Manager to onboard and train new technicians.
• Teach customers how to operate equipment; maintain accurate records.

Skills

Mechanical & electrical experience

Hands-on repair skills

Customer service

Communication skills

Valid driver’s license

Ability to lift 50 lbs

Tools

Hand and power tools

HVAC equipment

Job description

Job Description

Benefits/Perks

• Competitive Hourly Pay
• Free Company Training and Certification (Royal Gourmet House, Bunn-O-Matic, Wilbur Curtis, FBD Frozen—all expenses covered)
• Annual Performance Bonus
• 401(k) Plan
• Paid Time Off (PTO)
• Free Company Apparel
• Competitive Compensation
• Career Advancement Opportunities

Job Summary

Join our well-established coffee and frozen beverage distribution company, where we have been delivering excellence for 20 years. We are looking for a skilled Beverage Service Technician to provide top-tier repair, maintenance, and installation services for coffee, powdered cappuccino, and slushie machines. If you have a passion for exceptional customer service and a solid technical background, we want you on our team!

Responsibilities

• Deliver Strong Equipment Service: Diagnose, repair, and Install Beverage Equipment like - coffee, cappuccino, and slushie machines; complete service reports and logs promptly.
• Lead Customer Satisfaction Efforts: Resolve customer issues swiftly, follow up to ensure satisfaction, and train customers on equipment use and maintenance.
• Manage Equipment Inventory: Maintain and organize tools, parts, and equipment on the service vehicle; order parts as needed.
• Lead Company-Wide Training Operations: Collaborate with the Field Service Manager to onboard and train new service technicians.
• Teach customers how to operate their equipment
• Maintain accurate and detailed records

Work Schedule:

• Days: Monday - Friday
• Hours: 7:30 AM - 4:00 PM

Qualifications

• 5+ years of mechanical/electrical experience, preferably in beverage equipment, service, HVAC, or Refrigeration industries.
• Proficiency with hand and power tools; strong troubleshooting and repair skills.
• Excellent communication, strong work ethic, high accountability, and dedication to customer service and prompt repairs.
• Valid driver's license with an acceptable driving record; ability to drive a service van and lift up to 50 pounds.
• Excellent customer service skills