Beverage Equipment Technician - Repair, Install & Service

ROYAL GOURMET HOUSE INC; Texas; Vor Ort; USD 28.000 - 39.000; Vollzeit

Benefits dieser Stelle

401(k) Plan

Paid Time Off

Annual Performance Bonus

Free Company Training

Free Company Apparel

Career Advancement Opportunities

Competitive Compensation

Zusammenfassung

Royal Gourmet House Inc. seeks a skilled Beverage Service Technician to provide repair, maintenance, and installation for coffee, cappuccino, and slushie machines.

Join our well-established distribution team delivering excellence for 20 years. You will diagnose, repair, and service equipment, train customers, and maintain detailed service logs while working Monday to Friday, 7:30 AM to 4:00 PM.

Qualifikationen

• 5+ years of mechanical/electrical beverage equipment service experience.
• Proficiency with hand and power tools; strong troubleshooting and repair skills.
• Excellent communication and customer service; high accountability.
• Valid driver's license with clean driving record; ability to lift up to 50 lb.
• Willingness to train customers and maintain service records.

Aufgaben

• Diagnose, repair, and install beverage equipment; complete service reports promptly.
• Resolve customer issues quickly; follow up to ensure satisfaction; train customers.
• Maintain tools, parts, and equipment on the service vehicle; order parts as needed.
• Collaborate with Field Service Manager to onboard and train new technicians.
• Teach customers how to operate equipment; maintain accurate records.

Kenntnisse

Mechanical & electrical experience

Hands-on repair skills

Customer service

Communication skills

Valid driver’s license

Ability to lift 50 lbs

Tools

Hand and power tools

HVAC equipment

Jobbeschreibung

Job Description

Job Description

Benefits/Perks

• Competitive Hourly Pay
• Free Company Training and Certification (Royal Gourmet House, Bunn-O-Matic, Wilbur Curtis, FBD Frozen—all expenses covered)
• Annual Performance Bonus
• 401(k) Plan
• Paid Time Off (PTO)
• Free Company Apparel
• Competitive Compensation
• Career Advancement Opportunities

Job Summary

Join our well-established coffee and frozen beverage distribution company, where we have been delivering excellence for 20 years. We are looking for a skilled Beverage Service Technician to provide top-tier repair, maintenance, and installation services for coffee, powdered cappuccino, and slushie machines. If you have a passion for exceptional customer service and a solid technical background, we want you on our team!

Responsibilities

• Deliver Strong Equipment Service: Diagnose, repair, and Install Beverage Equipment like - coffee, cappuccino, and slushie machines; complete service reports and logs promptly.
• Lead Customer Satisfaction Efforts: Resolve customer issues swiftly, follow up to ensure satisfaction, and train customers on equipment use and maintenance.
• Manage Equipment Inventory: Maintain and organize tools, parts, and equipment on the service vehicle; order parts as needed.
• Lead Company-Wide Training Operations: Collaborate with the Field Service Manager to onboard and train new service technicians.
• Teach customers how to operate their equipment
• Maintain accurate and detailed records

Work Schedule:

• Days: Monday - Friday
• Hours: 7:30 AM - 4:00 PM

Qualifications

• 5+ years of mechanical/electrical experience, preferably in beverage equipment, service, HVAC, or Refrigeration industries.
• Proficiency with hand and power tools; strong troubleshooting and repair skills.
• Excellent communication, strong work ethic, high accountability, and dedication to customer service and prompt repairs.
• Valid driver's license with an acceptable driving record; ability to drive a service van and lift up to 50 pounds.
• Excellent customer service skills