Service Technician

Community Coffee; Atlanta (GA); On-site; USD 42,000 - 64,000; Full time

Job summary

Community Coffee in Atlanta, GA is seeking a Service Technician to troubleshoot, test, repair, and maintain brewing and serving equipment in a workshop setting. You will ensure customers enjoy quality coffee by keeping equipment clean, functional, and reliable.

The role emphasizes hands-on diagnostics, parts replacement, calibration, and performance testing, with responsibility for accurate repair parts inventory and safe operation.

Qualifications

• High school diploma or equivalent.
• Minimum of 2 years of experience in electrical or small appliance repair; HVAC experience is a plus.
• Familiarity with electrical, mechanical, and plumbing fundamentals.
• Valid driver’s license or government-issued ID.
• Successful completion of a pre-employment physical.
• Internal Only: Experience with Community Coffee may fulfill this requirement at the discretion of the hiring manager with HR approval.

Responsibilities

• Prioritize and schedule repairs of brewing equipment to meet operational demands.
• Inspect used parts to assess wear and dimensional changes.
• Observe and listen to mechanical devices in operation to diagnose issues.
• Dismantle equipment to access and remove defective components.
• Examine parts for defects, such as changes in form or texture.
• Adjust and calibrate functional components and control instruments.
• Repair or replace faulty parts, install new structural or functional components.
• Lubricate and clean mechanical parts to ensure smooth operation.
• Conduct performance tests to verify repairs and ensure equipment functionality.
• Manage and maintain accurate inventory of all repair parts.
• May be asked to perform additional duties as necessary.

Skills

Electrical repair

Small appliance repair

HVAC experience

Mechanical knowledge

Plumbing fundamentals

Education

High school diploma or equivalent

Job description

At Community Coffee, every cup tells a story. As America’s #1 family-owned and operated retail coffee brand, we blend cherished traditions with innovative thinking to create a dynamic, fast-paced environment that’s as energizing as our coffee. Here, you’ll thrive in a setting that challenges you to grow professionally while making a meaningful impact every day. Join our family and transform your passion for coffee into a rewarding career—where every day is an opportunity to craft exceptional experiences and build lasting connections.

Position Overview

As a Service Technician, you will be responsible for troubleshooting, testing, repairing, and maintaining brewing and serving equipment in a workshop setting. You play a critical role in ensuring our customers enjoy quality coffee products by keeping equipment clean, functional, and reliable.

Key Responsibilities

• Prioritize and schedule repairs of brewing equipment to meet operational demands
• Inspect used parts to assess wear and dimensional changes
• Observe and listen to mechanical devices in operation to diagnose issues
• Dismantle equipment to access and remove defective components
• Examine parts for defects, such as changes in form or texture
• Adjust and calibrate functional components and control instruments
• Repair or replace faulty parts, install new structural or functional components
• Lubricate and clean mechanical parts to ensure smooth operation
• Conduct performance tests to verify repairs and ensure equipment functionality
• Manage and maintain accurate inventory of all repair parts
• May be asked to perform additional duties as necessary.

Position Requirements

• High school diploma or equivalent required. A passing score on an aptitude test may be accepted in lieu of a diploma
• Minimum of 2 years of experience in electrical or small appliance repair; HVAC experience is a plus
• Familiarity with electrical, mechanical, and plumbing fundamentals
• Valid driver’s license or government-issued ID
• Successful completion of a pre-employment physical
• Internal Only: Experience with Community Coffee, even if unrelated, may fulfill this requirement at the discretion of the hiring manager with approval from Human Resources.