BEVERAGE / COCKTAIL SERVER - CASINO SVC - NIGHTS & WEEKENDS

Hard Rock Casino Cincinnati; Cincinnati (OH); On-site; USD 25,000 - 35,000; Full time

Job summary

Hard Rock Casino Cincinnati seeks a diligent Beverage / Cocktail Server for nights and weekends. The role focuses on delivering expert cocktail service in a lively casino atmosphere. Ideal candidates will possess excellent customer service skills and have knowledge of cocktails and spirits. This is a full-time entry-level position in a fast-paced environment with opportunities for growth.

Qualifications

• Previous cocktail serving experience preferred.
• Knowledge of spirits, wines, champagne, and mixed cocktails required.
• Must present a professional and pleasant appearance.

Responsibilities

• Provides timely cocktail service in a friendly manner.
• Engages in conversation with guests.
• Works with urgency to assist customer needs.

Skills

Customer service

Communication skills

Multitasking

Job description

BEVERAGE / COCKTAIL SERVER - CASINO SVC - NIGHTS & WEEKENDS

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BEVERAGE / COCKTAIL SERVER - CASINO SVC - NIGHTS & WEEKENDS

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Overview

Servers are responsible for providing superior guest service to ensure that their all guests have an unforgettable experience.

Overview

Servers are responsible for providing superior guest service to ensure that their all guests have an unforgettable experience.

Responsibilities

• Provides timely cocktail service in a friendly and courteous manner
• Initiates and engages in conversation with all guests in a professional and friendly manner
• Works with a sense of urgency to anticipate customer needs and assist other team members when the opportunity arises
• Communicates with management to rectify any and all customer needs, comments or incidents
• Adheres to all established policies, procedures and guidelines
  
  
  

Qualifications

• Previous cocktail serving experience preferred
• Must have knowledge of spirits, wines, champagne and mixed cocktails
  
  
  

Additional Requirements

• Must present a professional and pleasant appearance that guests will find appealing and approachable in order to engage in conversation
• Must possess excellent customer service and communication skills
• Requires the ability to work within a team environment
• Must be able to stand or walk a minimum eight-hour shift & to work inside assigned bar area in the venue.
• Must be able observant and quick to respond to various situations while multitasking.
  
  
  

Additional Details

WORK ENVIRONMENT:

• The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to, second hand smoke, excessive noise and constant exposure to general public.
• Must be able to communicate effectively with guests in English, specific to position duties and responsibilities.
  
  
  

Disclaimer

This is not an exhaustive list of all responsibilities, requirements and skills. Management reserves the right to revise the job or to require that other or different tasks be performed when circumstances arise.

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Gambling Facilities and Casinos

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