Best Buy Business, Inside Sales Associate Account Manager

Best Buy; Minneapolis (MN); Remote; USD 50,000 - 70,000; Full time

Job summary

Join a leading company as an Inside Sales Associate Account Manager. This role focuses on delivering exceptional experiences for clients, growing sales through various channels, and managing customer relationships effectively. Enjoy a remote work setup and a commitment to employee well-being.

Benefits

Competitive pay

Performance-based career advancement

Generous employee discount

Support for physical and mental well-being

Qualifications

• 2 years of sales experience.
• 2 years of customer service experience.

Responsibilities

• Coordinate client journey for new and existing clients.
• Process solution sales and identify future opportunities.
• Utilize Microsoft CRM for business lead communication.

Skills

Sales

Customer Service

Communication

Tools

Microsoft CRM

Job description

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As an Associate Account Manager for Best Buy Business, you’ll be responsible for delivering positive experiences for many well-established clients and ensuring they are offered the full capabilities of Best Buy Business. You’ll grow sales through repeat business, inbound and outbound calls, and investing in existing customer relationships. Through these activities, you’ll help us achieve financial targets and increase market share of small and medium-sized businesses.

This role is remote eligible, meaning you can work virtually from home or another non-Best Buy location.

What You’ll Do

• Coordinate the client journey for new and existing clients through various lead sources (retail, trade shows, procured lists, etc.) and communication channels (phone, online chat).
• Process solution sales and identify potential future opportunities requiring dedicated account management according to defined customer journey/transition processes.
• Ensure all leads are contacted promptly to address immediate needs and identify future opportunities.
• Utilize Microsoft CRM (Microsoft Dynamics) for business lead communication.
• Communicate effectively and collaborate with support teams to enhance customer experiences.
• Continuously develop product knowledge, vertical expertise, certifications, and selling skills through the Learning Network and a personalized learning plan.

Basic Qualifications

• 2 years of sales experience
• 2 years of customer service experience
• Strong verbal and written communication skills

Preferred Qualifications

• 2 years of sales experience with technology products, applications, and services

What’s in it for you

We’re committed to supporting our employees’ growth and well-being. Our benefits promote your overall health and support key life moments.

Our Benefits Include

• Competitive pay
• Performance-based career advancement
• Generous employee discount
• Support for physical and mental well-being

About Us

As part of the Best Buy team, our purpose is to enrich lives through technology. We personalize tech solutions for every stage of life in stores, online, and at customers’ homes.

Our culture values and supports our employees, offering a great place to work with unique career opportunities. We encourage you to bring your full, authentic self to work. Tomorrow works here.

Best Buy is an equal opportunity employer.

Position Type: Full time

Keywords: Inside Sales Representative, Location: Minneapolis, MN - 55420