BESS Service Product & Sales Manager

LONGi Energy Storage; United States; Remote; GBP 120,000 - 180,000; Full time

Job summary

LONGi Energy Storage is seeking a BESS Service Product & Sales Manager to lead service strategy and EU market offerings. You will coordinate cross-functional teams to design standardized or customized service products and ensure customer satisfaction across Europe.

Responsibilities include end-to-end sales support—opportunities, bidding, pricing, and contract handover—plus LTSA design, negotiations, risk control, and contract approvals to secure service profitability.

Qualifications

• Bachelor’s degree or higher in Electrical Engineering or related fields.
• 5+ years in utility-scale BESS delivery or O&M management.

Responsibilities

• Develop EU service strategy and standardized or customized service products for BESS.
• Lead end-to-end sales support including opportunities, bidding, pricing and contract handover.
• Design LTSA templates, negotiate LTSA terms, manage risk and contract approvals.

Skills

LTSA management

BESS knowledge

Sales & bidding

Contract negotiations

Education

Bachelor’s degree or above in Electrical Engineering or related fields

Job description

Job Description: BESS Service Product & Sales Manager

1. Basic Job Information

Job Title: BESS Service Product & Sales Manager

Department: Europe Service Management Dept.

Report To: Europe Service Head

Work Location: Europe ( Remote )

Vacancy: 1

Job Overview

Service Strategy & Product Development: Connect with HQ's service strategical planning (Utility-Scale, C&I, Off-grid Microgrid ESS), design standardized or customized EU service products and solutions, be responsible for service business success and customer satisfaction.

E2E Sales Support: Manage opportunities, bidding & pricing, contract negotiation & review, and contract handover.

Warranty & LTSA Contract Management: Design servie proposal, cost and pricing models as well as standard LTSA contract templates; formulate risk and red-line clauses checklists; lead customer-facing LTSA negotiations; and manage the LTSA contract authorization, approval, and signing processes.

Job Requirements

Education Background

Bachelor’s degree or above, major in Electrical Engineering, Automation, New Energy, Power System, Energy Storage Engineering or related fields is preferred.

Work Experience

5+ years of working experience in utility-scale BESS delivery, O&M management; 3+ years of overall LTSA project management experience. Familiar with the full lifecycle performance process of large-scale ESS projects.

• Proficient in utility-scale BESS system architecture, familiar with the working principles, O&M standards and fault handling logic of large-scale ESS plants.
• In-depth understanding of core LTSA clauses, performance standards, industry practices and assessment rules; capable of independent LTSA negotiation, service scheme formulation and performance risk control.
• Fully grasp core assessment indicators of ESS projects including availability rate, MTBF, MTTR,battery attenuation and ESS industry specifications, with rich experience in indicator optimization, fault review and risk management.
• Experienced in team building and management; able to establish a standardized LTSA service system and empower the team to improve professional capabilities and performance efficiency.

Personal Qualities

• Able to work under high pressure, accept frequent business trips across Europe.
• Strong customer communication, public relations and problem-solving abilities, rigorous logical thinking, result-oriented,and high sense of responsibility.

Preferred Qualifications

• Proven experience in commercial andcontract management of GW-level LTSA projects and business docking experience with grid corporations and state-owned energy enterprises
• Familiar with overseas LTSA service standards and international O&M systems with overseas project performance experience