BESS Service Manager – Operational Excellence & Growth

Saft America, Inc.; Jacksonville (FL); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Health insurance

401K retirement contribution match

Educational assistance

Paid vacation

Paid holidays

Job summary

Saft America, Inc. is seeking a Service Manager in Jacksonville, Florida, committed to ensuring customer satisfaction and operational excellence in battery systems. Responsibilities include managing warranties and maintenance agreements, coordinating with teams for service delivery, and strategizing based on data analytics for continuous improvement.

The ideal candidate will have a Bachelor's Degree in Engineering and at least 5 years of relevant experience, including technical project execution and contract management. The role offers a generous benefits package, including healthcare, 401K matching, and educational assistance.

Qualifications

• Minimum of 5 years of experience in service operations or project execution.
• Strong understanding of the battery and energy storage market.
• Capability in commercial proposal development and risk assessment.

Responsibilities

• Coordinate contract activities for support and maintenance of battery systems.
• Develop and track KPIs for system improvement.
• Plan resources and trainings to ensure service delivery.

Skills

Engineering experience

Project management

Contract management

Technical project execution

Financial analysis

Education

Bachelor's Degree in Engineering

MBA (plus)

Job description

Saft America, Inc. is seeking a Service Manager in Jacksonville, Florida, committed to ensuring customer satisfaction and operational excellence in battery systems. Responsibilities include managing warranties and maintenance agreements, coordinating with teams for service delivery, and strategizing based on data analytics for continuous improvement.

The ideal candidate will have a Bachelor's Degree in Engineering and at least 5 years of relevant experience, including technical project execution and contract management. The role offers a generous benefits package, including healthcare, 401K matching, and educational assistance.