BES Supervisor (J)

University of North Carolina School of the Arts; Winston-Salem (NC); On-site; USD 37,000 - 46,000; Full time

Job summary

University of North Carolina School of the Arts seeks a BES Supervisor to oversee Building Environmental Services. The role includes inspecting facilities, coordinating staffing, and enforcing OSHA and North Carolina safety standards on campus.

Primary responsibilities include performance management, PPE standards, and coordinating with the BES Manager on special projects. Open to candidates with a high school diploma or GED and relevant experience.

Qualifications

• High school diploma or GED required, one year of related experience or equivalent training.
• Valid Driver's License required.
• Equivalent combination of training and experience may be considered.

Responsibilities

• Perform regular building inspections to assess cleaning levels in assigned areas.
• Record and log inspections and communicate findings to staff.
• Coordinate staffing within the assigned zone to ensure campus coverage.
• Manage employee performance including evaluations, corrective actions, and timesheets.

Education

High School diploma or GED

Tools

Valid Driver's License

Job description

BES Supervisor (J)

The University of North Carolina School of the Arts provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination, harassment, or retaliation based on race, religion, color, national origin, ethnicity, sex, pregnancy, gender identity or expression, sexual orientation, age, political affiliation, National Guard or veteran status, genetic information, or disability.

Applicants needing assistance with the application process are asked to contact: [e-mail]

Posting Details

Classification Title Building Environmental Services Supervisor

Working Title BES Supervisor (J)

Position Type SHRA Non-Exempt

Position Number 080401

Full/Part Time Full-time

School/Department Information Facilities Management is dedicated to supporting the education mission of the School by providing a safe, beautiful, and functional campus environment that meets the varied needs of students, faculty, staff, and guests. The Department's primary responsibilities are to maintain the buildings, grounds, and physical plant of the campus; to design and build new facilities and to lead campus planning and space management efforts. Facilities Management accomplishes this work through five service units: Design and Construction, Maintenance Services, Grounds/Landscaping Services, Housekeeping Services, and Environmental Safety.

Primary Description of Work Perform regular building inspections to assess the cleaning level in each employee's area of responsibility. Record and log all inspections and communicate findings with employees. Identify areas for improvement and develop corrective performance plans. Coordinate and manage appropriate staffing levels for buildings within the assigned zone. Develop plans to accommodate reductions in staff due to planned and unplanned absences. Coordinate with other zone supervisors when necessary to ensure proper coverage for the entire campus and critical areas. Responsible for managing employee performance including annual performance evaluations, corrective plans and actions, and timesheet management. Ensure employees in the unit are properly protected from workplace hazards. Develop and implement PPE standards and workplace safety standards, and ensure compliance with all OSHA and State of North Carolina safety requirements. Manage any and all special projects identified by the BES Manager.

Work Schedule and hours Mon. - Fri., 5:00 a.m. - 1:30 p.m.; some evenings, weekends, and/or holiday hours may be required.

Description of Responsibilities and Duties Perform regular building inspections to assess the cleaning level in each employee's area of responsibility. Record and log all inspections and communicate findings with employees. Identify areas for improvement and develop corrective performance plans. Coordinate and manage appropriate staffing levels for buildings within the assigned zone. Develop plans to accommodate reductions in staff due to planned and unplanned absences. Coordinate with other zone supervisors when necessary to ensure proper coverage for the entire campus and critical areas. Responsible for managing employee performance including annual performance evaluations, corrective plans, and actions and timesheet management. Ensure employees in the unit are properly protected from workplace hazards. Develop and implement PPE standards, workplace safety standards, and ensure compliance to all OSHA and state of North Carolina safety requirements. Manage any and all special projects identified by the Housekeeping Manager.

Minimum Qualifications Graduation from High School or possession of a GED, and one year of experience in the area assigned; or an equivalent combination of training and experience. Degrees must be received from appropriately accredited institutions. Where applicable, must be eligible for required certification. Valid Driver's License is required. If no applicants apply who meet the required competency level and training and experience requirements, then management may consider other applicants. Salary would be determined based on competencies, equity, budget, and market considerations.

Preferred Qualifications

• 5 years of housekeeping experience
• 3 years of University housekeeping experience
• At least 2 years of supervisory experience
• Valid NCDL required

Terms of Employment S1 12 month

Knowledge, Skills and Abilities Perform regular building inspections to assess the cleaning level in each employee's area of responsibility. Record and log all inspections and communicate findings with employees. Identify areas for improvement and develop corrective performance plans. Coordinate and manage appropriate staffing levels for buildings within the assigned zone. Develop plans to accommodate reductions in staff due to planned and unplanned absences. Coordinate with other zone supervisors when necessary to ensure proper coverage for the entire campus and critical areas. Responsible for managing employee performance including annual performance evaluations, corrective plans and actions, and timesheet management. Ensure employees in the unit are properly protected from workplace hazards. Develop and implement PPE standards, and workplace safety standards, and ensure compliance with all OSHA and State of North Carolina safety requirements. Manage any and all special projects identified by the BES Manager.

Functional Competencies

Knowledge - Technical

Advises staff on specialized cleaning and maintenance techniques and processes for use in unusual situations or problems. Seeks out knowledge of improved products or methods and passes that information to the team.

Customer Service

Recognizes potential problems in service, and addresses and resolves promptly and respectfully.

Planning and Organizing Work

Plans daily or weekly work to meet established objectives. Assesses the needs of the unit and recommends minor changes in procedures, workflow, and manpower assignments. Coordinate and manage appropriate staffing levels for buildings within the assigned zone. Develop plans to accommodate reductions in staff due to planned and unplanned absences. Coordinate with other zone supervisors when necessary to ensure proper coverage for the entire campus and critical areas.

Training

Ensures on-the-job training. Encourages employees to learn improved skills and helps them overcome deficiencies through training.

Managing Work and Performance

Performs regular building inspections to assess the cleaning level in each employee's area of responsibility to ensure adherence to work standards and total quality standards. Record and log all inspections and communicate findings with employees. Identify areas for improvement and develop corrective performance plans. Recommends minor changes to work standards.

Managing Work Processes

Reviews work of staff upon completion to assess and problem solve. Seeks input from others in making and implementing changes in work processes that help employees perform the job better and serve customer needs.

Human Resources Management

Resolves minor problems and complaints on an informal basis. Approves routine leave requests. Recommends resolution of disciplinary/grievance issues. Assists in recruitment and selectionprocess; ensures benefit and other pertinent information is shared. Prepare and submit electronic timesheets and any other required electronic forms in a timely manner.

Interpersonal Skills

Motivates and encourages employees. Encourages customer feedback. Mediates disputes. Acts as liaison to management.

Communication

Facilitates communication among the workgroup in a manner that helps accomplish daily work goals. Serves as an accessible point of contact with customers on comments and discussions about quality and timeliness of workgroup accomplishments and requested changes in process or outputs.

Safety and Health Compliance

Services, and/or replaces cleaning and maintenance equipment and machinery. Ensures staff recognizes and follows dispenser directions to properly mix and use cleaning chemicals and uses supplies, and operates equipment in accordance with manufacturer's labels. Maintains equipment for safe and continuous use. Operate University vehicles in a safe and responsible manner.

Posting Detail Information

Posting Number AS618P

Open Date 10/13/2026

Close Date 10/20/2026

Open Until Filled No

Recruitment Range, if applicable $36,540- $45,640 (NC07)

Supplemental Questions

Required fields are indicated with an asterisk (*).

1. How did you learn about this employment opportunity?
   • UNCSA Website
   • Agency Referral
   • Print Advertisement (Newspaper / Periodical)
   • Social Media (LinkedIn, Twitter, Facebook, Other)
   • Online Job Board
   • Other

Documents Needed To Apply

Required Documents

1. Resume
2. Cover Letter

Optional Documents