Remote - Benefits Specialist Agent

American Income Life; United States; A distancia; USD 42.000 - 54.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Weekly pay

Bonuses based on performance

Flexible scheduling

Fully remote work-from-home

Descripción de la vacante

American Income Life is expanding its remote team and seeking motivated Benefits Representatives to inform individuals and families about available benefit programs, conduct virtual presentations, and guide applicants through enrollment.

The position is fully remote with training, mentorship, and opportunities for long-term professional growth. You will support clients via phone, email, and video, building lasting relationships and ensuring smooth enrollment.

Formación

• Strong verbal and written communication skills.
• Professional, dependable, and organized.
• Comfortable communicating with clients by phone and video.
• Basic computer and technology skills.
• Ability to manage time effectively and work independently.
• Must be 18 years of age or older.
• High school diploma or equivalent.
• Must be able to complete required background screening.
• Customer service, sales, or retail experience is an asset but not required.
• Positive attitude and willingness to learn.

Responsabilidades

• Connect with prospective and existing clients by phone, email, and video
• Schedule and confirm virtual appointments
• Conduct professional virtual presentations
• Identify client needs and explain available benefit options
• Answer questions regarding coverage and services
• Assist clients with applications and enrollment documentation
• Follow up with clients throughout the enrollment process
• Maintain accurate and organized client records
• Provide ongoing customer service and account support
• Follow company procedures and compliance requirements
• Participate in virtual training, coaching, and team meetings
• Develop strong, long-term client relationships

Conocimientos

Verbal & written communication

Dependable & organized

Phone & video communication

Basic computer skills

Time management

18+ years old

Background screening compliant

Customer service / sales (asset)

Educación

High school diploma or equivalent

Descripción del empleo

Position Overview

We are currently expanding our remote team and looking for motivated, dependable individuals to join us as Benefits Representatives.

In this role, you will work with individuals and families who have requested information about available benefit programs. You will communicate with clients through phone and video appointments, explain available options, answer questions, assist with applications, and provide ongoing customer support.

This is a fully remote position with training, mentorship, and opportunities for long-term professional growth.

Responsibilities

• Connect with prospective and existing clients by phone, email, and video

• Schedule and confirm virtual appointments

• Conduct professional virtual presentations

• Identify client needs and explain available benefit options

• Answer questions regarding coverage and services

• Assist clients with applications and enrollment documentation

• Follow up with clients throughout the enrollment process

• Maintain accurate and organized client records

• Provide ongoing customer service and account support

• Follow company procedures and compliance requirements

• Participate in virtual training, coaching, and team meetings

• Develop strong, long-term client relationships

Qualifications

• Strong verbal and written communication skills

• Professional, dependable, and organized

• Comfortable communicating with clients by phone and video

• Basic computer and technology skills

• Ability to manage time effectively and work independently

• Must be 18 years of age or older

• High school diploma or equivalent

• Must be able to complete required background screening

• Customer service, sales, or retail experience is an asset but not required

• Positive attitude and willingness to learn

What We Offer

• Weekly compensation

• Performance-based bonuses

• Flexible scheduling

• Fully remote work-from-home environment

• Comprehensive training and ongoing mentorship

• Residual income opportunities

• Health benefit options for eligible representatives

• Career advancement and leadership opportunities

• Performance-based travel incentives

• Supportive team environment

• Long-term professional development