Benefits Specialist

Martin Marietta; Raleigh (NC); On-site; USD 65,000 - 90,000; Full time

Job summary

Martin Marietta in Raleigh, NC is seeking a Benefits Specialist to administer and continuously improve company benefit programs. You will work with third-party administrators, ensure accurate records, and resolve escalated issues with a focus on service quality.

The role requires a Bachelor’s degree in HR/Business and 4 years of benefits administration experience, with strong analytical and communication skills. Proactive, detail-oriented professionals are encouraged to apply.

Qualifications

• Bachelor’s degree in HR, business or related field.
• 4 years of benefits administration experience preferred.
• Strong customer-service orientation and collaborative approach.
• Analytical, organizational and problem-solving skills.
• Proactive, self-directed with ability to handle multiple tasks.

Responsibilities

• Administers company benefit programs and handles day-to-day operations.
• Resolves benefit inquiries and escalates when needed.
• Maintains relationships with plan providers and ensures data integrity.
• Monitors Workday integrations with vendors and payroll systems.
• Supports regulatory compliance activities and audits.
• Leads benefit-related projects and communicates changes effectively.

Skills

Customer service

Analytical thinking

Communication skills

Project management

Relationship building

Problem solving

Time management

Education

Bachelor’s Degree (Human Resources, Business or related field)

Tools

Workday

Microsoft Excel

MS Office

Job description

Reporting to the Sr. Benefits Manager, the Benefits Specialist is responsible for the administration of the company’s benefit programs and is actively involved in program development, implementation and continuous improvement efforts. This position serves as day‑to‑day contact for third‑party administrators and independently provides direction with respect to maintenance of records and administrative procedures. The Benefits Specialist handles employee and retiree benefit issues escalated by our field HR partners to ensure quick, equitable and courteous resolution.

• Applies knowledge of company’s benefit programs, policies and processes to provide day‑to‑day administration of applicable benefit plans and programs
• Provides exceptional customer service resulting in a positive experience; responds to benefit inquiries and resolves moderately complex issues; escalates as appropriate
• Builds and maintains strong relationships with plan providers; troubleshoots issues; ensures the successful transmission/receipt of vendor interface files while completing necessary corrective action for records with errors
• Monitors inbound and outbound integrations between Workday and external benefit vendors, carriers, and payroll system to ensure data accuracy and integrity
• Proactively identifies opportunities to enhance benefit program value, streamline processes and improve the employee experience
• Designs and executes controls to ensure process oversight, data quality, compliance and operational effectiveness
• Supports benefit plan regulatory compliance activities (e.g., government filings, nondiscrimination testing, ACA reporting, etc.), internal/external audits and ensures compliance with all applicable laws and regulations (e.g., ACA, COBRA, ERISA, HIPAA, etc.)
• Leads moderately complex projects (e.g., annual enrollment) and other initiatives under the supervision of more experienced team members
• Collaborates with internal and external partners to create effective benefit plan communications and increase employee engagement; develops and delivers communications in support of training, compliance and change management initiatives
• Processes corrections, benefit‑related transactions, audits, and reconciliations while maintaining a high degree of accuracy and attention to detail
• Support ongoing reporting, analysis, and documentation efforts to improve benefit program administration and decision‑making

Requirements

• Bachelor’s Degree (Human Resources, Business or related field)
• Four (4) years of benefits administration experience preferred
• Demonstrated ability to build relationships and effectively interact with employees, HR partners, vendors, consultants, and other stakeholders while influencing outcomes
• Strong customer‑service orientation with a collaborative, positive, and solutions‑focused approach
• Possess superior analytical, organizational and problem‑solving skills
• Proactive, highly‑driven and self‑directed; capable of handling multiple tasks simultaneously while quickly adapting to changing priorities; able to self‑manage work focus and time for optimum results
• Ability to establish project plans and effectively manage internal resources and third parties/vendors
• Possess excellent written and verbal communication skills and attention to detail
• Strong proficiency with Workday and MS Office products (emphasis on advanced Excel skills)
• Commitment to professional development, to include pursuing professional designations (e.g., CEBS, SPHR/PHR, etc.)