Benefits Specialist

PPG Industries, Inc; Pittsburgh (Allegheny County); Hybrid; USD 45,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental, & Vision Benefits

401k retirement savings

Paid Vacation and Holiday pay

Job summary

PPG Industries, Inc in Pittsburgh is seeking a Benefits Specialist to join their Human Resources team. In this position, you'll provide outstanding customer service and support for employee benefits including health, retirement, and life insurance.

The role includes handling inquiries, administrative tasks, and maintaining compliance with benefits regulations. Candidates must have a Bachelor's degree in Human Resources or Business, and experience with systems like Microsoft and Workday. PPG offers excellent health benefits and a hybrid work schedule.

Qualifications

• Bachelor's degree required in Human Resources or Business.
• Experience with Microsoft and Workday is necessary.
• 0-2 years professional experience in HR or administrative roles preferred.

Responsibilities

• Support benefit inquiries focusing on employee experience.
• Guide employees and retirees with vendor communications.
• Document inquiries and resolutions in the case management system.
• Handle enrollment processes and educate participants on changes.
• Maintain compliance with ERISA, COBRA, and HIPAA.

Skills

Customer service skills

Communication skills

Data management

Education

Bachelor's degree in Human Resources or Business

Tools

Microsoft

Workday

Job description

Are you a recent college graduate looking to start your career in Human Resources or ready to grow your career in Human Resources?

Join our team as a Benefits Specialist, where you'll deliver outstanding customer service and support to a broad range of employee and retiree groups in the main areas of health, retirement, life insurance, disability leave management and other benefits. You will work and use multiple methods of communication to resolve issues and inquiries with accuracy, sensitivity, and compassion.

Reporting directly to the Benefits Service Center Team Lead, you will work a hybrid schedule from our Pittsburgh, PA headquarters.

PPG offers excellent Medical, Dental, & Vision Benefits; matching 401k+ retirement savings; and Paid Vacation, Holiday pay.

Main Responsibilities

• Support all benefit inquiries from participants with an important focus on delivering exceptional employee experience
• Guide concerns or inquiries between employees/retirees and vendors
• Support the US Benefits Service Center by documenting inquiries and resolutions within the case management system and responding to email requests
• Perform multiple administrative tasks including the distribution of materials, enrollment administration, data integrity reconciliation and report processing
• Handle the enrollment processes for all participants including guiding with selections and educating on any changes
• Be a point of contact for the vendor team managing the incoming calls
• Help maintain company compliance with ERISA, COBRA and HIPAA; and any other department projects.

Qualifications

• Bachelor's degree in Human Resources or Business required
• Experience working with computer systems such as Microsoft and Workday.
• 0-2 years of professional experience in Human Resources or Benefits Administrations preferred; internship experience will be accepted in lieu of full-time experience

EEO Statement

PPG offers equal employment opportunities to all employees and applicants for employment and prohibits all forms of discrimination, including, but not limited to, discriminatory actions or classifications based on gender, pregnancy, race, skin color, ancestry, national origin, religion, age, disability, marital status, sexual orientation, gender identity or expression.