Benefits Specialist

Liberty University, Inc.; Lynchburg (VA); On-site; USD 55,000 - 80,000; Full time

Benefits offered by this job

Health insurance

Retirement plans

Tuition assistance

Job summary

Liberty University, Inc. is seeking an Employee Benefits Specialist to administer and support all university benefit programs, including health, retirement, education, and wellness.

The role advances from Tier II to Tier III, requiring collaboration with vendors and internal stakeholders to ensure accurate, compliant administration and a high-quality employee experience. Responsibilities range from benefits orientations to strategic leadership, with travel to local campuses as needed.

Qualifications

• 2+ years of benefits experience required (Tier II)
• Bachelor’s degree required
• 5–8+ years of progressive benefits experience; demonstrated leadership and project experience (Tier III)
• SHRM-CP or SHRM-SCP credential preferred
• Excellent written and verbal communication skills
• Proficient with Microsoft Office Suite with focus on Excel and Word
• Ability to speak Spanish preferred

Responsibilities

• Administer and communicate employee benefit programs
• Conduct benefits orientations and educate employees
• Assist employees with benefit elections, claims, and life events
• Partner with vendors and carriers to resolve issues
• Maintain HRIS benefits data and ensure accuracy
• Verify premium deductions and support reconciliations
• Support COBRA administration and vendor coordination
• Assist with compliance, audits, and reporting
• Support open enrollment planning and execution
• Develop employee communications and educational materials
• Adhere to Liberty University policies and mission

Skills

Communication

Organizational skills

Time management

Microsoft Excel

Microsoft Word

Spanish (preferred)

Education

Bachelor's degree

SHRM-CP / SHRM-SCP (credential)

Tools

Microsoft Office Suite

Job description

The Employee Benefits Specialist serves as an employee advocate, providing guidance and support to employees across the full benefits lifecycle—from hire through separation. This role administers and supports all University benefit programs, including health and welfare, retirement, education, leave of absence, and wellness initiatives. This position partners with internal stakeholders and external vendors to ensure accurate administration, compliance, and a high-quality employee experience. Responsibilities scale from foundational support (TierI) to subject matter expertise and strategic leadership (TierIII).

ESSENTIAL FUNCTIONS AND RESPONSIBILITIES

1. Administer and communicate employee benefit programs including medical, dental, vision, life, disability, FSAs, retirement plans, education, leave, and wellness.
2. Conduct benefits orientations and educate employees on offerings and systems.
3. Assist employees with benefit elections, claims, and life events.
4. Partner with vendors and carriers to resolve issues.
5. Maintain HRIS benefits data and ensure accuracy.
6. Verify premium deductions and support reconciliations.
7. Support COBRA administration and vendor coordination.
8. Assist with compliance, audits, and reporting.
9. Support open enrollment planning and execution.
10. Develop employee communications and educational materials.
11. Adhere to Liberty University policies and mission.

TIERED RESPONSIBILITIES

Tier II – Benefits Specialist II

• Independently administer assigned benefit programs.
• Resolve moderately complex issues with employees and vendors.
• Serve as primary contact for benefits inquiries.
• Co‑lead open enrollment execution.
• Assist with compliance and audits.
• Mentor entry‑level staff.

Tier III – Senior Benefits Specialist

• Serve as SME for multiple benefit programs.
• Lead open enrollment strategy and execution.
• Manage vendor relationships and escalations.
• Lead audits and compliance activities.
• Analyze trends and provide strategic recommendations.
• Lead projects and mentor team members.

QUALIFICATIONS AND CREDENTIALS

• Education and Experience Tier II 2+ years of benefits experience required; Bachelor’s degree required.
• Tier III 5–8+ years of progressive benefits experience; demonstrated leadership and project experience.
• Bachelor’s degree required.
• SHRM Certified Professional (SHRM-CP) or Senior Certified Professional (SHRM-SCP) credential preferred.
• Excellent written and verbal communication skills.
• Proficient with Microsoft Office Suite with focus on Excel and Word.
• Excellent organizational and time management skills.
• Ability to speak Spanish preferred.

ABILITIES AND COMPETENCIES ESSENTIAL TO THE FUNCTION OF THE JOB

• Communication and Comprehension Ability to effectively communicate both verbally and in writing to convey clear, well articulated information.
• Ability to understand, speak, and write English in order to convey messages and correspond in an articulate and professional manner.
• Possess public communication skills that allow professional representation of Liberty University to a variety of business, government and community customers and associates.
• Strong organizational skills.
• Computer and scheduling skills.
• Problem Solving Intuitively able to reason, analyze information and events, and apply judgment in order to solve problems of both a routine and complex nature.

PHYSICAL AND SENSORY ABILITIES

• Required to travel to local and campus locations.
• May be required to sit to perform deskwork or type on a keyboard.
• Regularly required to hear and speak in order to effectively communicate orally.
• Regularly required to stand, walk, and climb stairs to move about the campus.
• Handle materials, reach overhead, kneel or stoop in order to conduct business.
• Regularly lift 10 or fewer pounds.

WORKING CONDITIONS

The working environment in which one will typically perform the essential functions of this position is a climate-controlled setting. It is well lighted and the noise level is moderate. Working environment also includes facilitation of events outdoors occasionally.

DRIVING REQUIREMENTS

• Use of one’s personal vehicle (or LU vehicles) may be required for travel in the performance of the essential functions of this position.
• Proof of a valid Virginia driver’s license, an acceptable DMV record, and liability insurance is required.

SALARY RANGE

Tier II - $55,000-$65,000 Tier III- $65,000-$80,000

$55,000.00 - $65,000.00

TIME TYPE

Full time

LOCATION

Onsite

PAY RANGE

Compensation is determined based on factors such as qualifications, experience, education, skills, and certifications, along with University needs and external market conditions. Market benchmarks may be used, as appropriate, in combination with internal equity to ensure pay is fair and aligned with the broader compensation structure. The position may also be eligible for comprehensive benefits, including health insurance, retirement plans, and tuition assistance.

EEO STATEMENT

The University is an Equal Opportunity Employer. We believe it is our moral and legal obligation to meet the responsibility of ensuring that all management practices regarding employees are conducted in a nondiscriminatory manner. In compliance with Title VII of the 1964 Civil Rights Act, and other applicable federal and state statutes, all recruiting, hiring, training, and promoting for all job classifications will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including state of employment protected classes. It is, therefore, our policy and intention to evaluate all employees and prospective employees strictly according to the requirements of the job. All personnel related activities such as compensation, benefits, transfers, job classification, assignments, working conditions, educational assistance, terminations, layoffs, layoffs, and return from layoffs, and all other terms, conditions and privileges of employment will be administered without regard to race, color, ancestry, age, sex, national origin, pregnancy or childbirth, disability, military veteran status or other applicable status protected by law, including all applicable state of employment protected classes. The University is a Christian religious-affiliated organization; and as such, is not subject to religious discrimination requirements. The University’s hiring practices and EEO discrimination practices are in full compliance with both federal and state law. Federal law creates an exception to the “religion” component of the employment discrimination laws for religious organizations (including educational institutions), and permits them to give employment practice preference to members of their own religious beliefs.

Whatever capacity you work in at Liberty University, you’ll be playing a supportive role in our mission of Training Champions for Christ. Liberty has a wide variety of engaging and challenging positions available that are waiting for committed men and women of integrity just like you. Located in the foothills of the Blue Ridge Mountains in Lynchburg, Va., Liberty University has been Training Champions for Christ since 1971. As one of the nation’s largest Christian universities, Liberty employs a diverse community of faculty, staff, and student professionals who are united by a shared mission and commitment to excellence. Through their dedication and service, Liberty employees help create a collaborative, faith-driven environment that supports meaningful work and lasting impact.