Benefits Specialist

Loxo; Harahan (LA); On-site; USD 60,000 - 75,000; Full time

Job summary

Loxo is seeking a Benefits Administrator to join its corporate HR team in New Orleans, LA. The role supports a fast-growing, multi-site workforce, handling day-to-day benefits administration, leave management, and workers’ compensation with ownership and process improvement in mind.

The ideal candidate has 3–5+ years of experience in benefits programs, a non-union environment background, and comfort traveling locally for enrollment events.

Qualifications

• 3–5+ years of direct benefits administration experience.
• Experience with FMLA/leave claims and workers' compensation.
• Experience in a non-union industrial or field-based workforce.

Responsibilities

• Administer health and welfare programs, including self-insured plans and a 401(k) with company match.
• Drive annual Open Enrollment for office locations and field staff.
• Travel locally to regional sites during enrollment periods to assist enrollment.
• Manage employee premium payments for employees on extended leave.
• Oversee end-to-end FMLA, disability, and state leave programs.
• Process Workers' Compensation claims with Safety/Compliance teams.
• Audit benefits billing monthly and optimize HRIS-driven workflows.
• Be the primary benefits contact for questions and claim inquiries.
• Collaborate with a four-person corporate HR team to support operations.

Skills

Benefits administration

FMLA/leave claims

Workers' compensation

Ownership / accountability

Interpersonal communication

HRIS workflow optimization

Tools

ADP Workforce Now

Job description

Location: New Orleans, LA (Onsite | 100%)

Schedule: Full-time - Standard hours 8:30 AM – 5:00 PM

On behalf of a client of ours on the Westbank, PCG is seeking a hands-on, approachable, and proactive Benefits Administrator to join a corporate HR team in New Orleans. Supporting a fast-growing, multi-site workforce of over 600 employees, primarily field-based labor across the United States, this role is responsible for the day-to-day administration of employee benefits, leave management, and workers' compensation claims. This role is ideal for an experienced Benefits Administrator ready to take full ownership of the function, clean up processes, leverage technology, and potentially step into a formal Manager-level role as the organization continues to expand through acquisitions.

Key Responsibilities

Benefits & Open Enrollment Administration

• Administer all health and welfare programs, including self-insured medical plans, dental, vision, life, and a 4% company-matched 401(k) plan.
• Drive annual Open Enrollment for office locations (online) and field staff.
• Travel locally (up to 2 hours) to terminal and agency locations during Open Enrollment to assist with enrollment.
• Track, manage, and collect employee-portion premium payments for team members on extended leave.

Leave Management & Workers' Compensation

• End-to-end management of FMLA, disability claims, paid/unpaid leave, and state-mandated leave programs.
• Process and manage Workers' Compensation claims in close partnership with the Safety and Compliance department to ensure timely reporting and accurate documentation.
• Serve as the primary administrative point of contact as incidents occur.

Process Optimization & System Management

• Utilize HRIS system to streamline workflows, audit data, and automate manual benefits processes.
• Audit and reconcile monthly benefits billing statements to ensure accuracy.
• Identify areas for process improvement to enhance operational efficiency across the HR department.

Employee Engagement & Culture

• Serve as an accessible, patient, and welcoming primary contact for all employee benefits questions, walk-ins (including local operations staff), and claim inquiries.
• Collaborate closely with a 4-person corporate HR team (Director, Manager, Benefits, Payroll, Coordinator) in a supportive, interactive team environment.

Required Qualifications & Experience

• Experience: 3–5+ years of direct experience administering employee benefits programs, FMLA/leave claims, and Workers' Compensation.
• Workforce Background: Proven track record supporting an industrial or field-based workforce.
• Environment: Experience in a non-union operational environment
• Travel: Ability to conduct occasional local day travel (under 2 hours) to regional terminals during open enrollment periods.
• Work Style: High degree of ownership, adaptability, approachability, and stable job history.

Preferred Qualifications

• HRIS: Hands-on experience with ADP Workforce Now.
• Plan Design: Experience working with self-insured medical plans.
• Paid Time Off: 2 weeks paid vacation (accrued) + sick time
• Health & Wellness: Comprehensive self-insured Medical, Dental, and Vision coverage
• Retirement: 401(k) retirement plan with a 4% company match
• Growth: Continuous career development within a rapidly growing corporate organization