Benefits Specialist

Liberty Resources/Liberty POST; City of Syracuse (NY); On-site; USD 29,000 - 32,000; Full time

Job summary

Liberty Resources in Syracuse, NY is seeking a Benefits Specialist for our Integrated Health Care Clinic. The role focuses on identifying and obtaining insurance authorizations to ensure accurate and efficient billing for clinic services.

The Benefits Specialist will collaborate with clients, providers, and carriers to optimize reimbursement and support patient financial services. A strong emphasis on customer service and compliance in a healthcare setting is required.

Qualifications

• Minimum of 3 years healthcare billing and benefit experience in a medical/clinical setting.
• High School Diploma or equivalent required; Associate/Bachelor’s degree preferred.
• Typing ability and proficiency with Windows applications (Word, Excel, Outlook) are preferred.
• Excellent communication and organizational skills are essential.
• Valid NYS Driver’s license and reliable transportation required.

Responsibilities

• Verifies insurance with Medicaid, Managed Medicaid, Medicare, and commercial plans.
• Obtains insurance authorizations for billing of mental health services.
• Communicates with clients and therapists about benefits.
• Sets up self-pay agreements with clients.
• Assists with collection of co-pays and self-pay accounts; helps with billing issues.
• Resolves benefit discrepancies and works with Finance to address denials.
• Meets clients to discuss benefits, spend downs, and insurance applications as needed.
• Participates in supervisory conferences, meetings, and professional development.
• Supports a service-oriented environment and inclusive workplace culture.

Skills

Healthcare billing

Customer service

Communication skills

Organizational skills

Education

High School Diploma or equivalent

Associates/Bachelors Degree preferred

Tools

Word

Excel

Outlook

Job description

Liberty Resources is seeking a Benefits Specialist for our Integrated Health Care Clinic in Syracuse, NY.

Benefits Specialist Position Summary

Integrated Health Care Benefits Specialist will identify and obtain appropriate insurance authorizations to ensure accurate and efficient billing processes for provided clinic services. The role of the Benefit Specialist is to work collaboratively with clients, providers and insurance carriers to ensure optimal reimbursement.

Benefits Specialist Job Responsibilities

• Conducts insurance verifications with Medicaid, Managed Medicaid Medicare, and commercial insurances.
• Obtains appropriate insurance authorizations to ensure accurate and efficient billing processes for the provision of mental health services.
• Communicates with clients and therapist regarding benefits.
• Meets with clients to set up self pay agreements.
• Assist with collection of co-pays and self-pay monies and also assist clients with billing and insurance related issues.
• Researches and solves benefit discrepancies.
• Work with the Finance Department resolving rejections and denials.
• Meets with clients to assist with situations related to benefits i.e. assists client to establish a trust, spend downs, insurance applications, etc.
• Attends and participates in individual supervisory conferences, staff meetings, training sessions and professional development opportunities as required.
• Values service, excellence, and responsibility, seeing opportunity where others see barriers to success. We strive to create and sustain an inclusive environment where everyone feels a strong sense of belonging.
• Handles emergency situations which may require flexibility of time and area of assignment.
• Performs other duties, responsibilities and related tasks as assigned.

Benefits Specialist Qualifications

• The ideal candidate will have a minimum of 3 years healthcare billing and benefit experience working in a medical/clinical setting with exceptional customer service skills.
• High School Diploma or equivalent required, Associates/Bachelors Degree preferred.
• Knowledge of typing, ability to use various computer applications in the Windows environment, to include Word, Excel and Outlook preferred.
• Must possess excellent communication and organizational skills.
• Valid NYS Driver’s license and reliable transportation required.

Pay

Pay Range: $21-$23 hourly.

Liberty Resources offers equal employment opportunities to all persons without regard to race, color, ethnicity, religion, sex, sexual orientation, national origin, age, marital status, physical or mental disability, parental status, housing status, source of income or military status, in accordance with applicable federal, state and local EEO laws.

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