Benefits Representative

fnbcorp; Pittsburgh (Allegheny County); On-site; USD 42,000 - 65,000; Full time

Job summary

F.N.B. Corporation in Pittsburgh seeks a Benefits Representative to education, communicate, and administer employee benefits. The role leads Benefits Administration for assigned programs and supports compliance, reporting, and employee inquiries.

Responsibilities include processing new hires, terminations, COBRA, and LOA tracking; coordinating onboarding and open enrollment; and ensuring data accuracy between carriers and HRIS. Strong communication and customer service are essential.

Qualifications

• High School or GED required.
• Strong customer service and communication skills.
• Proficiency with MS Office (Word, Excel, PowerPoint).
• Ability to operate general office equipment and use computer-based systems.

Responsibilities

• Process new hire paperwork and terminations; handle COBRA and family status changes.
• Develop reports to support compliance and processing issues; monitor LOA reports.
• Submit internal communications and manage benefits newsletters.
• Coordinate onboarding materials and open enrollment communications.
• Ensure accuracy between carrier systems and internal HRIS; take corrective actions.
• Manage workers' compensation claims with third-party administrator.
• Perform other related duties as assigned.

Skills

Excellent customer service

Excellent communication (written & Ver

General office equipment

PC software knowledge

MS Word (Intermediate)

MS Excel (Intermediate)

MS PowerPoint (Basic)

Public speaking / leading a focus

Education

High School or GED

Job description

Primary Office Location

626 Washington Place. Pittsburgh, Pennsylvania. 15219.

Join our team. Make a difference - for us and for your future.

Position Title: Benefits Representative
Business Unit: Human Resources
Reports To: Manager of Benefits

Position Overview

This position is primarily responsible for serving as a resource in the education, communication, processing and administration of the benefits to all F.N.B. Corporation employees and serves as team leader within Benefits Administration for assigned benefits program.

Primary Responsibilities

• Processes new hire paperwork, terminations including COBRA and family status changes as needed; inputs leaves in EmpCenter for tracking and time approval; files WC claims with a third‑party administrator and logs on the tracking report; processes executive physical reimbursements.
• Develops reports to support compliance and processing‑related issues (including ACA and HIPAA); reviews and monitors leave of absence (LOA) reports; researches employee issues and makes recommendations for resolution.
• Submits First Insider articles and provides the FNB Healthy Newsletter monthly.
• Coordinates onboarding, including preparation of material; manages open enrollment communications, benefit changes, training and wellness programs.
• Monitors accuracy between benefit carrier systems and the internal HRIS system; takes corrective action as needed.
• Manages WC claims with a third‑party administrator.
• Performs other related duties and projects as assigned.

All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation’s risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions.

Minimum Education

High School or GED

Minimum Years Experience

1

Special Skills

• Excellent customer service skills
• Excellent communication skills, both written and verbal
• Ability to use general office equipment
• Ability to use a personal computer and job‑related software
• MS Word – Intermediate Level
• MS Excel – Intermediate Level
• MS PowerPoint – Basic Level
• Experience in public speaking and leading a focus group

Special Licenses and Certificates

N/A

Physical Requirements

N/A

Equal Employment Opportunity (EEO)

It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

FNB will not provide sponsorship for employment‑based visas for this position; only candidates who are legally authorized to work in the U.S. will be considered.