Benefits Program Manager

CooperVision; Juana Díaz (PR); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Competitive pay

Comprehensive benefits

Wellness program

Job summary

CooperVision is hiring a Benefits Program Manager for Puerto Rico, reporting to the Benefits – Americas Director. This role administers Puerto Rico benefit programs, coordinates with vendors, and ensures compliance while maximizing employee experience.

The ideal candidate will have 7+ years in benefits administration, strong Excel and HRIS skills, and the ability to influence stakeholders across a multinational environment in both English and Spanish.

Qualifications

• 7+ years of progressive benefits administration experience
• Experience managing employee benefit programs, vendor partnerships, compliance requirements, and strategic initiatives
• Experience supporting Puerto Rico and U.S. employee populations

Responsibilities

• Lead and serve as main point of contact for Puerto Rico employee benefits programs
• Coordinate day-to-day administration of Puerto Rico benefits programs with vendors and stakeholders
• Manage annual Open Enrollment including communications, webinars, and portal updates
• Support merger and acquisition initiatives and integration of benefits
• Research and evaluate company benefits to recommend improvements and new programs

Skills

Advanced Excel

HRIS

Benefits administration

Vendor management

Data analysis

Project management

Stakeholder influence

Communication skills

Bilingual English/Spanish

Education

Bachelor's degree in Business/HR or related field

CEBS / GBA (plus)

Tools

HRIS platforms

Benefits administration platforms

Job description

Job Description

At CooperVision, a business unit of CooperCompanies (Nasdaq: COO), we’re driven by a unified purpose of helping people experience life’s beautiful moments. We are connected through our shared values - dedicated, innovative, friendly, partners, and do the right thing. As a leading global manufacturer of contact lenses, we are committed to helping improve the way people see each day. Through our diverse lens portfolio, we tackle the toughest vision challenges – including astigmatism, presbyopia, and childhood myopia. We offer the most complete collection of spherical, toric, and multifocal products available, enabling us to fit 99% of all contact wearers. Learn more at www.coopervision.com

• This position requires full-time onsite work (5 days per week) in Juana Diaz, P.R.

Scope

This is an individual contributor position with no direct reports. The Benefits Program Manager is responsible for the overall administration of the employee benefits programs for Puerto Rico. Reporting to the Director, Benefits – Americas, this position will support a diverse and multilingual population set in the Americas region.

Job Summary

The Benefits Program Manager is responsible for maintaining plan records, auditing data, and preparing various reports and analytics related to plan administration and performance. The position requires day to day coordination with external vendors and internal stakeholders to maximize the employee experience, plan performance and compliance.

Essential Functions & Accountabilities

• Lead and serve as main point of contact for employee benefits programs for Puerto Rico.
• Coordinate the day-to-day administration of Puerto Rico benefits programs, partnering with external vendors and internal stakeholders to ensure compliance with plan provisions, established procedures, and applicable requirements.
• Implement, administer, and communicate benefit programs including, but not limited to medical, dental, vision, life/ad&d, disability, voluntary programs, EAP, retirement plan, and COBRA.
• Work with external vendors and internal stakeholders to maximize the employee experience, plan performance and compliance and strive to continually improve processes.
• Disseminate mandatory notices and lead benefit communications to the organization.
• Manage all aspects of annual Open Enrollments – including preparing and distribution of communication materials, scheduling of webinars/meetings, updating the bswfit benefits portal, coordination with internal HR Business Partners and assisting with employee questions.
• Work closely with the Director, Benefits – Americas to evaluate existing benefit programs against peer organizations to determine competitiveness, trends, and developments.
• Support merger and acquisition initiatives with leadership, business partners and various stakeholders for a successful integration and transition of benefits.
• Research and evaluate the company benefits to recommend improvements and new programs which strengthen overall plan design.
• Identify strategies to improve employee communication and education regarding the benefit plan offerings.
• Perform other duties as assigned.

Qualifications

RESPONSIBILITIES

Knowledge, Skills and Abilities

• Advanced Excel skills, including pivot tables, lookup formulas, data reconciliation, and large-data-set analysis.
• Experience with HRIS and benefits administration platforms, including system configuration, testing, and vendor interfaces.
• Strong knowledge of benefits administration, vendor management, data auditing, reporting, and compliance practices.
• Ability to independently manage multiple priorities and influence stakeholders without direct authority.
• Strong analytical, project management, and problem-solving skills.
• Ability to influence stakeholders and drive results without direct authority.
• Effective communication and presentation skills with the ability to interact at all organizational levels.
• Strong written and verbal communication skills in English and Spanish.

Travel Requirements

• This role may require travel.
• Estimated less than 10% (5 weeks per year)

Experience

• 7+ years of progressive benefits administration experience supporting multiple benefit programs, including healthcare, welfare, and retirement plans in a complex, multi-location environment with a minimum of 3 years focused on retirement program support.
• Demonstrated experience managing employee benefit programs, vendor partnerships, compliance requirements, and strategic initiatives.
• Experience supporting complex organizations within a regulated, healthcare, medical device, pharmaceutical, or multinational environment preferred.
• Experience supporting benefits administration for Puerto Rico and U.S. employee populations required.
• Experience analyzing benefits utilization, enrollment trends, claims data, and program costs to support recommendations and decision‑making.
• Experience supporting annual Open Enrollment, audits, compliance reporting, and benefits reconciliations.
• Working knowledge of benefits compliance requirements, including ERISA, COBRA, HIPAA, ACA, is strongly preferred.
• Certified Employee Benefits Specialist (CEBS), Group Benefits Associate (GBA), or similar is a plus.

Education

Bachelor’s degree in Business, HR or related field.

We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace.

About Us

CooperVision is a global leader in the contact lens industry, dedicated to helping improve the way people see every day. Achieving that goal takes the collaboration of team members with wide-ranging skills; from scientists and researchers, to manufacturing and operations experts, to sales and marketing professionals.

At CooperVision, our effort to improve lives begins with our employees. We are committed to developing people as a key global differentiator and our most important asset. We empower employees to succeed, rewarding great thinking and hard work with competitive pay, comprehensive benefits, and with a special focus on wellness. Our commitment to our core values and an employee‑centric culture fuel a deeply engaged, high performing organization.

CooperVision employees pride themselves on being proactive, innovative, flexible and friendly. That's a strong reflection of our corporate culture—and part of the reason CooperVision may be a great workplace for you.