Benefits Partner

Ericsson; Plano (TX); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Health insurance

401(k) matching

Paid time off

Parental leave

Job summary

Ericsson AB seeks a Benefits Partner to manage and deliver U.S. and Canada benefit programs, supporting enrollment, vendor coordination, and end-to-end benefits administration for 5,000+ employees and retirees.

You will drive plan design changes, support retirement and savings programs, and ensure regulatory compliance across ERISA, HIPAA, COBRA, and provincial rules. The role requires 5+ years in benefits, a relevant degree, and strong data literacy.

Qualifications

• Bachelor's degree in Business Administration, Health Services, or equivalent experience.
• 5+ years of experience in employee benefits and end-to-end program management.
• Experience with healthcare data and navigating complex, multi-variable issues.
• Knowledge of medical claims data, benefit structures, and health/welfare regulations (ERISA, HIPAA, COBRA, Section 125, IRS/DOL rules).
• Strong interpersonal, consultative, and program management skills with digital fluency and learning agility.
• Proven analytical and problem-solving skills, including critical thinking to validate AI-generated outputs.
• Strong data literacy with the ability to translate data and AI-generated insights into actionable recommendations.
• Experience in a global, dynamic environment preferred.
• AI is becoming core to Ericsson’s delivery; willingness to learn and adapt.

Responsibilities

• Serve as primary contact for benefit vendor relationships, including contract negotiations and renewals.
• Lead end-to-end development, management, and administration of one or more benefit programs.
• Drive plan design changes and new program rollouts, using AI-supported scenario modeling.
• Support administration of U.S. and Canada health and welfare programs (medical, dental, vision, life/AD&D, disability, FSA/HSA, EAP).
• Partner with carriers, insurers, retirement recordkeepers, and consultants on plan administration and claims escalations.
• Support retirement and savings programs (U.S. 401(k)/pension and Canada Group RRSP, DPSP, pension).
• Manage benefits eligibility, annual enrollment, life events, terminations; coordinate with Payroll on deductions and year-end reporting.
• Coordinate disability and leave cases, including FMLA and provincial leave requirements.
• Ensure compliance with ERISA, ACA, COBRA, HIPAA, IRS rules, CRA tax rules, and Québec requirements.
• Leverage generative AI tools to craft employee communications and automate routine benefits tasks.
• Audit vendor invoices, carrier billing, and enrollment data; support cost/utilization reporting.

Skills

Healthcare data

Medical claims data

Data literacy

Analytical skills

Interpersonal skills

Digital fluency

AI awareness

Program management

Ability to translate data into action

Education

Bachelor's degree in Business Administration, Health Services, or equivalent experience

Job description

Join our Team

About This Opportunity

At Ericsson, our purpose is to build connections that make the unimaginable possible. Every day, we apply creativity, expertise, and technology to develop meaningful innovations and address some of the world’s most complex challenges — connecting people, businesses, and societies to unlock new possibilities.

We are seeking a Benefits Partner to help manage and deliver Ericsson’s U.S. and Canada benefit programs. You will support enrollment processes, collaborate with third-party vendors, and contribute to a team of benefits professionals, providing end-to-end support across benefits administration. This role reports to the Head of Benefits for Americas and supports approximately 5,000+ employees and retirees across the U.S. and Canada. If you are a detail-oriented professional with strong organizational and collaboration skills who thrives in a fast-paced environment, we encourage you to apply.

What You Will Do

• Serve as the primary contact for benefit vendor relationships, including support on contract negotiations and renewals.
• Lead end-to-end development, management, and administration of one or more benefit programs, covering enrollment, communications, and strategic enhancements.
• Drive plan design changes and new program rollouts, using AI-supported scenario modeling to evaluate options.
• Support day-to-day administration of U.S. and Canada health and welfare programs, including medical, dental, vision, life/AD&D, disability, FSA/HSA, and Employee Assistance Programs.
• Partner with carriers, insurers, retirement recordkeepers, and consultants on plan administration, renewals, and claims escalations.
• Support retirement and savings programs, including U.S. 401(k)/pension and Canada Group RRSP, DPSP, and pension plans.
• Manage benefits eligibility, annual enrollment, life events, and terminations; coordinate with Payroll on deductions and year-end reporting.
• Coordinate disability and leave cases, including STD/LTD, FMLA, and Canadian provincial leave requirements.
• Ensure compliance with ERISA, ACA, COBRA, HIPAA, IRS rules, CRA tax rules, and Québec-specific requirements.
• Leverage generative AI tools to create clear employee communications and identify opportunities to automate routine benefits tasks.
• Audit vendor invoices, carrier billing, and enrollment data; support cost and utilization reporting.

The Skills You Bring

• Bachelor's degree in Business Administration, Health Services, or equivalent experience.
• 5+ years of experience in employee benefits with demonstrated ability to manage end-to-end programs.
• Experience working with healthcare data and navigating complex, multi-variable issues.
• Knowledge of medical claims data, benefit structures, and health and welfare regulations (ERISA, HIPAA, COBRA, Section 125, IRS/DOL rules).
• Strong interpersonal, consultative, and program management skills with digital fluency and learning agility.
• Proven analytical and problem-solving skills, including critical thinking to validate AI-generated outputs.
• Strong data literacy with the ability to translate data and AI-generated insights into actionable recommendations.
• Experience in a global, dynamic environment is preferred.
• AI is becoming core to how we build and deliver at Ericsson. We're seeking talent who are ready to learn, adapt, and develop the skills needed to thrive in an AI-enabled future.

Ericsson uses a merit-based hiring approach that values people with different experiences, perspectives and skillsets. We truly believe this approach drives innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity employer, learn more.

If you need assistance or to request an accommodation due to a disability, please contact Ericsson at [e-mail].

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by employees in this position. They are not an exhaustive list of all responsibilities, duties and skills required for this position, and you may be required to perform additional job tasks as assigned.

Important Information: Ericsson Inc. does not sponsor U.S work authorizations for this job position including U.S. immigration filings for initial and/or change of employer paperwork for H‑1’s, H‑1B1’s, E‑3’s, O‑1’s, and TN’s. Ericsson also does not hire F‑1’s working on CPT or EAD for this position.

Primary country and city: United States (US) || Plano (Country/ City)

Job details: People Subject Matter Expert

Compensation and Benefits at Ericsson

At Ericsson, we know that our people are the key to our success. We offer a competitive package to help with your individual needs and goals.

Your Pay

The salary range for this position is dependent on various factors including, but not limited to, location, and the candidate’s combination of job-related knowledge, qualifications, skills, education, training, and experience.

Short-Term Variable Compensation Plan: Your pay also includes the opportunity for an annual bonus. Actual bonus payouts are based on performance of the business against the unit’s objectives, individual performance, and the individual bonus target. Certain eligibility and pro-ration rules apply.

Your Health

Ericsson offers excellent health benefits including the choice of three medical plan options and a dental plan option that allow an employee to select the level of coverage that suits their needs. Employees will receive company credits in an amount equal to the cost that Ericsson pays toward the cost of their medical and dental premiums for themselves and eligible covered dependents.

Your Financial Security

We invest in both your short and long-term financial wellbeing. The Ericsson US 401(k) Plan offers an automatic 3% company contribution and Ericsson match $1 for every $1 you put into the 401(k) Plan on the first 3% of your eligible pay, plus 50 cents on every $1 on the next 2% of eligible pay. When you contribute at least 5% of eligible pay, you are receiving Ericsson’s full matching contributions of 4%. Matching and company automatic contributions stop when your total eligible pay for the year reaches the IRS limits. Employees will also receive company credits in an amount equal to the cost of basic life insurance and basic accidental death and dismemberment coverage, as well as short-term and long-term disability coverage. Employees also have the option to participate in Ericsson’s Stock Purchase Plan.

Your Time

Your work-life balance is important to us. New employees are provided a minimum of 15 days of accrued vacation, up to3 personal days per year, 11 annual holidays, 8 hours of volunteer time, and 80 hours of sick time annually. Please note paid time off is pro-rated based on the employee’s start date. Furthermore, Ericsson provides up to16 weeks of paid maternity leave and 6 weeks of parental or adoption leave at 100% of pay.

Additional Benefits

Ericsson offers many other company-paid benefits such as financial wellness programs, educational assistance, matching gifts, and recognition programs.